First Class Healthcare
First Class Healthcare is a home care agency in Chatham, Medway (ME5 8UD). It holds a CQC rating of Requires Improvement.
About First Class Healthcare
At First Class Healthcare, we provide home care support to people living in Chatham and the wider Medway area. We work with a broad range of individuals, including older adults, younger adults, people living with dementia, those with learning disabilities or autism, people with mental health needs, physical disabilities, visual or hearing impairments, and those recovering from or managing alcohol or drug misuse. We believe that people deserve to be supported in the comfort and familiarity of their own homes, and that is the foundation of everything we do. We know that inviting a care provider into your home is a significant decision, and we take that responsibility seriously. Our team works to build genuine, trusting relationships with the people we support and their families, taking the time to understand individual needs, preferences and routines rather than applying a one size fits all approach. We want to be transparent with you. Our most recent inspection by the Care Quality Commission resulted in a "requires improvement" rating, and we are not shying away from that. We have taken the findings seriously and are actively working through the improvements needed. We are committed to being honest about where we are on that journey, and we are focused on making the changes that will make a real difference to the people in our care. If you are looking for home care support in the Chatham or Medway area, we would welcome the opportunity to speak with you. Whether you are exploring options for yourself, a family member or someone you support professionally, we are happy to have an open and straightforward conversation about what we can offer and whether we are the right fit for your needs. Please do get in touch with us to find out more about how First Class Healthcare can support you or your loved one.
Care provided at First Class Healthcare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 30 October 2021
Read the full inspection report on the CQC website.
Common questions about First Class Healthcare
Where is First Class Healthcare located?
First Class Healthcare is a home care agency based in Chatham, Medway (ME5 8UD), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does First Class Healthcare provide?
First Class Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is First Class Healthcare's CQC rating?
First Class Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 30 October 2021. You can read the full CQC report from the link on this page.
Does First Class Healthcare provide dementia care?
Yes. First Class Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about First Class Healthcare
Can they support someone living with dementia at home?
Yes. Yes. First Class Healthcare Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. First Class Healthcare Ltd covers roughly 10 miles from Chatham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
First Class Healthcare Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from First Class Healthcare Ltd. Actual fees depend on the room, the level of care and how it is funded.
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