TLCCarers
TLCCarers is a home care agency in London, Lewisham (SE23 1AT). It holds a CQC rating of Requires Improvement.
About TLCCarers
We at TLCCarers are proud to provide home care across London, supporting individuals in the London Borough of Lewisham and the wider SE postcode area to live well and safely in the place they know best: their own home. Rooted in the heart of Lewisham, our team travels to those we support throughout the local community. Rather than asking people to adjust to a new environment, we bring compassionate, personalised care directly to familiar surroundings, whether that is a family home, a flat, or sheltered accommodation. This approach helps preserve the routines, memories, and comforts that make a house feel like home, whilst giving families peace of mind that professional support is close at hand. Our care is thoughtfully tailored to meet a wide range of needs. We support older people who wish to remain independent, individuals living with dementia who benefit from consistent, patient companionship, and adults with learning disabilities or autism who thrive with predictable, respectful support. We also assist people managing mental health conditions, those with physical disabilities, and individuals with visual or hearing impairment, adapting our communication and approach to suit each person. Younger adults navigating complex needs are equally welcome, and we work closely with families to shape care that reflects the individual, not just the diagnosis. In practice, this means our carers take time to understand preferences, life stories, and daily rhythms. From help with personal care and medication reminders to preparing meals, supporting mobility, and simply sharing a conversation over a cup of tea, every visit is guided by dignity and warmth. For families, it means fewer worries, clearer communication, and the reassurance that a trusted carer is looking out for someone they love. We want to be open about our current Care Quality Commission rating, which is Requires Improvement following the inspection carried out on 29 June 2021, with the Safe and Well led domains also rated Requires Improvement. We take these findings seriously and view them as an important part of our journey. Feedback from the regulator helps us strengthen our practices, sharpen our leadership, and continue improving the quality and safety of the care we deliver. Transparency matters to us, and we believe families deserve honest information when making one of the most important decisions of their lives. If you are exploring home care options in Lewisham or the surrounding London area, we warmly invite you to get in touch. Whether you are planning ahead, responding to a change in circumstances, or simply seeking guidance, we are here to listen without pressure and to help you understand what compassionate support at home could look like for your loved one.
Care provided at TLCCarers
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 29 June 2021
Read the full inspection report on the CQC website.
Common questions about TLCCarers
Where is TLCCarers located?
TLCCarers is a home care agency based in London, Lewisham (SE23 1AT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does TLCCarers provide?
TLCCarers is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is TLCCarers's CQC rating?
TLCCarers is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 29 June 2021. You can read the full CQC report from the link on this page.
Does TLCCarers provide dementia care?
Yes. TLCCarers supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about TLCCarers
Can they support someone living with dementia at home?
Yes. Yes. TLCCarers Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. TLCCarers Ltd covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
TLCCarers Ltd has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from TLCCarers Ltd. Actual fees depend on the room, the level of care and how it is funded.
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