New Generation Healthcare UK
New Generation Healthcare UK is a home care agency in London, Lewisham (SE8 5EN). It holds a CQC rating of Requires Improvement.
About New Generation Healthcare UK
New Generation Healthcare UK provides care and support to people in their own homes in Lewisham and the surrounding parts of London. We work with older people and younger adults, including people living with dementia or with mental ill health, people with a physical disability and people with a visual or hearing impairment. We should be plain about our regulatory position. Our most recent overall rating from the Care Quality Commission is requires improvement. We are not going to talk around it. We have accepted the findings, we are working through an improvement plan, and we have made changes to how we recruit, train and supervise our carers and to how we check that visits happen properly and on time. The daily work goes on while we do that. Our carers help people with getting up and settling at night, washing and dressing, medication, meals, housework and shopping, and they provide dependable cover for family carers who need to work or rest. Anyone considering us should ask about the rating, ask what has changed since, and ask to speak to the manager. Those are fair questions and we would rather answer them directly. We will always be straight with you about what we can and cannot do, and we will tell you quickly if something has gone wrong.
Care provided at New Generation Healthcare UK
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 14 April 2022
Read the full inspection report on the CQC website.
Common questions about New Generation Healthcare UK
Where is New Generation Healthcare UK located?
New Generation Healthcare UK is a home care agency based in London, Lewisham (SE8 5EN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does New Generation Healthcare UK provide?
New Generation Healthcare UK is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is New Generation Healthcare UK's CQC rating?
New Generation Healthcare UK is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 14 April 2022. You can read the full CQC report from the link on this page.
Does New Generation Healthcare UK provide dementia care?
Yes. New Generation Healthcare UK supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about New Generation Healthcare UK
Can they support someone living with dementia at home?
Yes. Yes. New Generation Healthcare UK Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. New Generation Healthcare UK Ltd covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
New Generation Healthcare UK Ltd has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from New Generation Healthcare UK Ltd. Actual fees depend on the room, the level of care and how it is funded.
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