Cerene Care
Cerene Care is a home care agency in London, Lewisham (SE12 0QA). It holds a CQC rating of Good.
About Cerene Care
We at Cerene Care are proud to provide compassionate home care across London, supporting individuals in the comfort and familiarity of their own homes throughout Lewisham and the wider SE postcode area. As a dedicated home care agency, we believe that the right support, delivered with warmth and respect, can make all the difference to someone's quality of life. Operating across the London Borough of Lewisham, our team travels to those we support wherever they call home, whether that is a long standing family residence, a flat, or sheltered accommodation. Because our care comes to you, there is no need for your loved one to leave the neighbourhood they know, the community they belong to, or the routines that bring them comfort. Familiar surroundings, treasured possessions, and cherished memories all remain close at hand, which is often deeply reassuring for older people and those living with cognitive or sensory changes. Our specialisms reflect the diverse needs of the people we support. We offer thoughtful older person care for those who simply need a little extra help to remain independent, alongside dedicated dementia care for individuals and families navigating the challenges of memory loss. Our team is also experienced in supporting adults with learning disabilities and autism, as well as those managing mental health conditions, providing patient, person centred support that respects each individual's preferences, routines and communication style. For those living with a physical disability or with visual or hearing impairment, we tailor our approach to promote dignity, safety and as much independence as possible. We also support younger adults whose needs may differ from those traditionally associated with home care, recognising that every life stage brings its own hopes, ambitions and challenges. Whatever the reason care is needed, our aim remains the same: to help each person live well on their own terms. In practice, this means we work closely with families to build a support plan that fits real life. That might involve help with personal care in the morning, assistance with medication, support at mealtimes, companionship during the day, or reassurance in the evening. For families, it often brings the peace of mind of knowing that a familiar, trusted person is checking in, noticing changes, and providing the kind of attentive support that allows a loved one to remain safely at home for longer. We are proud that the Care Quality Commission awarded us an overall rating of Good at our most recent inspection in June 2023, with Good ratings across all five key areas: Safe, Effective, Caring, Responsive and Well led. For families, this independent assessment offers meaningful reassurance that the care we provide is safe, that our team is effective and well supported, that our approach is genuinely caring, that we respond thoughtfully to the needs of those we support, and that our leadership is committed to maintaining high standards day in and day out. Choosing home care for someone you love is a significant and often emotional decision, and we understand the weight of that choice. If you are considering support for a family member in Lewisham or the surrounding SE areas of London, we warmly invite you to get in touch with us at Cerene Care. We would be glad to listen, answer your questions, and explore together how we can help your loved one continue living the life they know, safely and with dignity, in the place they call home.
Care provided at Cerene Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 8 June 2023
Read the full inspection report on the CQC website.
Common questions about Cerene Care
Where is Cerene Care located?
Cerene Care is a home care agency based in London, Lewisham (SE12 0QA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Cerene Care provide?
Cerene Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Cerene Care's CQC rating?
Cerene Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 June 2023. You can read the full CQC report from the link on this page.
Does Cerene Care provide dementia care?
Yes. Cerene Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Cerene Care
Can they support someone living with dementia at home?
Yes. Yes. Cerene Care LTD is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Cerene Care LTD covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Cerene Care LTD has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Cerene Care LTD. Actual fees depend on the room, the level of care and how it is funded.
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