Care Outlook (Forest Hill)
Care Outlook (Forest Hill) is a home care agency in London, Lewisham (SE23 1DD). It holds a CQC rating of Requires Improvement.
About Care Outlook (Forest Hill)
We are Care Outlook, and this is our Forest Hill team, supporting adults in their own homes across Lewisham and the surrounding parts of south London. We work with a broad range of people, because needs rarely arrive in a single tidy category. We help older people with personal care, medication, meals and shopping, and we support adults living with dementia, where familiarity and a steady routine do most of the work. We support adults with learning disabilities and autistic adults, people living with mental ill health, people with physical disabilities and people living with sight or hearing loss. We also support adults recovering from eating disorders and people whose lives have been affected by alcohol or drug use, working alongside the clinical teams involved in their care. We should be straightforward about our standing. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather set that out plainly than have you come across it elsewhere. We know what the inspectors raised, we are working through it, and we will discuss any part of it openly with anybody considering our support or already receiving it. How we want to work has not changed: assess properly at home, plan with the person, keep the rota as steady as we can, and answer the phone when somebody needs us. Please get in touch.
Care provided at Care Outlook (Forest Hill)
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 21 January 2021
Read the full inspection report on the CQC website.
Common questions about Care Outlook (Forest Hill)
Where is Care Outlook (Forest Hill) located?
Care Outlook (Forest Hill) is a home care agency based in London, Lewisham (SE23 1DD), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Care Outlook (Forest Hill) provide?
Care Outlook (Forest Hill) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Care Outlook (Forest Hill)'s CQC rating?
Care Outlook (Forest Hill) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 21 January 2021. You can read the full CQC report from the link on this page.
Does Care Outlook (Forest Hill) provide dementia care?
Yes. Care Outlook (Forest Hill) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Care Outlook (Forest Hill)
Can they support someone living with dementia at home?
Yes. Yes. Care Outlook (Forest Hill) is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Care Outlook (Forest Hill) covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Care Outlook (Forest Hill) has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Care Outlook (Forest Hill). Actual fees depend on the room, the level of care and how it is funded.
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