Better Support Staffing - Main Office
Better Support Staffing - Main Office is a home care agency in London, Lewisham (SE13 6EE). It holds a CQC rating of Requires Improvement.
About Better Support Staffing - Main Office
At Better Support Staffing, based in Lewisham, London, we provide home care for people who want to remain in the comfort and familiarity of their own homes. We work with older adults, younger adults and people living with dementia or a physical disability, and we take the time to understand what each person actually needs rather than fitting them into a one size fits all approach. We know that inviting a carer into your home is a significant step, and we do not take that trust lightly. Our team works closely with clients and their families to build care arrangements that genuinely reflect the individual, their routines, their preferences and what matters most to them day to day. Dementia care is an area we give particular thought to. Supporting someone living with dementia requires patience, consistency and a real understanding of how the condition can affect a person differently over time. We aim to ensure that the people we support feel safe and recognised, not just looked after. We are honest about where we are as an organisation. Our most recent CQC inspection resulted in a rating of requires improvement, and we have taken that seriously. We have been working through the feedback carefully and making tangible changes to how we operate, how we supervise our staff and how we communicate with the people in our care and their families. We believe in being straightforward about this rather than glossing over it, because the people we support deserve transparency. If you are looking for home care in the Lewisham area and want to have an open conversation about what we can offer, we would welcome the chance to speak with you. We are here to help people live well at home, and we work hard every day to do that properly.
Care provided at Better Support Staffing - Main Office
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 10 June 2023
Read the full inspection report on the CQC website.
Common questions about Better Support Staffing - Main Office
Where is Better Support Staffing - Main Office located?
Better Support Staffing - Main Office is a home care agency based in London, Lewisham (SE13 6EE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Better Support Staffing - Main Office provide?
Better Support Staffing - Main Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Better Support Staffing - Main Office's CQC rating?
Better Support Staffing - Main Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 10 June 2023. You can read the full CQC report from the link on this page.
Does Better Support Staffing - Main Office provide dementia care?
Yes. Better Support Staffing - Main Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Better Support Staffing - Main Office
Can they support someone living with dementia at home?
Yes. Yes. Better Support Staffing - Main Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Better Support Staffing - Main Office covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Better Support Staffing - Main Office has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Better Support Staffing - Main Office. Actual fees depend on the room, the level of care and how it is funded.
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