Melton Care Services
Melton Care Services is a home care agency in Wigston, Leicestershire (LE18 2AH). It holds a CQC rating of Good.
About Melton Care Services
At Melton Care, we provide home care support to people living in Wigston and the surrounding areas of Leicestershire. We believe that people should be able to live well in their own homes, with the right support around them, and that is exactly what we set out to offer every day. We work with a wide range of individuals, including people living with dementia, those with learning disabilities or autism, people experiencing mental health difficulties, and individuals living with physical disabilities or visual and hearing impairments. We take time to understand each person as an individual, building support around their routines, preferences and goals rather than fitting them into a one size fits all approach. Our most recent inspection by the Care Quality Commission resulted in an overall rating of Good, which we are proud of. It reflects the effort our team puts in consistently and the relationships we build with the people we support and their families. Home care means something different to everyone. For some people it is a little help with daily tasks so they can stay independent. For others it is more complex, ongoing support that requires skill, patience and genuine understanding. Whatever the level of need, we approach every visit with the same care and attentiveness. We know that inviting someone into your home is a big step, and we do not take that trust lightly. Families tell us that communication matters enormously to them, so we make sure people are kept informed and that any concerns are addressed promptly and honestly. If you are looking for support for yourself or someone you care about in the Wigston area, we would be glad to have a conversation about how we might be able to help. There is no obligation, just a straightforward chat to see whether we are the right fit.
Care provided at Melton Care Services
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 15 December 2023
Read the full inspection report on the CQC website.
Common questions about Melton Care Services
Where is Melton Care Services located?
Melton Care Services is a home care agency based in Wigston, Leicestershire (LE18 2AH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Melton Care Services provide?
Melton Care Services is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Melton Care Services's CQC rating?
Melton Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 December 2023. You can read the full CQC report from the link on this page.
Does Melton Care Services provide dementia care?
Yes. Melton Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Melton Care Services
Can they support someone living with dementia at home?
Yes. Yes. Melton Care Services Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Melton Care Services Limited covers roughly 10 miles from Wigston.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Melton Care Services Limited has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Melton Care Services Limited. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Melton Care Services
Dementia Care at Melton Care Services
Good dementia support in someone's own home usually rests on familiar routines, a calm and uncluttered environment, and workers who know the person well enough to spot subtle changes in mood or ability. Staff trained in dementia awareness will use short clear sentences, offer choices at the right pace, and understand that distress often signals unmet need such as pain, hunger or fear rather than deliberate behaviour. Melton Care Services is registered to provide dementia care, and it is worth asking how the agency handles agitation and refusal, what they do if someone leaves the house unexpectedly, and how they adapt visits as the condition progresses. Ask too about liaison with GPs, memory services and family carers, and how they record and share day to day observations.
Home Care at Melton Care Services
Regulated home care in Wigston covers help with washing, dressing, medicines, meal preparation, mobility and companionship, delivered in a person's own home under Care Quality Commission oversight. Melton Care Services is registered with the CQC to provide this activity across Wigston and the surrounding parts of Leicestershire, and its most recent inspection in December 2023 gave an overall rating of Good. Indicative private rates across the East Midlands sit at around £26 to £31 an hour, though Leicestershire County Council commissions care at its own agreed rate for eligible adults. Families weighing up options should ask about minimum visit lengths, continuity of the same worker, weekend and evening cover, and how the service handles missed or late calls. A written care plan and clear complaints route are reasonable expectations from any provider.
Mental Health at Melton Care Services
Consistency, calm communication and respect for privacy tend to matter more than anything else for adults living with conditions such as depression, bipolar disorder or schizophrenia. Melton Care is registered to support people with mental health needs, and useful questions include what experience workers have in this area, how they support medication routines, and what the agency does if someone becomes acutely unwell or disengages from care between visits.
Visual and Hearing Impairment at Melton Care Services
Sensible habits make a real difference for people with sight or hearing loss, including good lighting, announcing arrivals clearly, facing the person when speaking, and keeping familiar items in consistent places. Based in Wigston, Melton Care Services is registered to support adults with visual or hearing impairment, and families may want to ask how staff communicate with BSL or lipreading users, and whether workers are briefed on hearing aids, loops and any assistive technology already in use.
Learning Disability and Autism at Melton Care Services
Person centred support for adults with a learning disability or autism means building visits around the individual's routines, communication style and sensory preferences rather than a fixed template. Melton Care is registered for this group, so it is fair to ask how support plans are written with the person, how independence skills such as cooking or travel are encouraged, and how reviews involve families, social workers and Leicestershire commissioners where care is council funded.
Physical Disability at Melton Care Services
Enabling independence at home for adults with a physical disability often comes down to safe transfers, well fitted equipment, unhurried personal care and respect for how the person prefers things done. Melton Care is registered to provide this support, so ask how they work alongside occupational therapists, whether staff are comfortable with hoists, slide sheets and stoma or catheter care, and how they coordinate with any adaptations already in place at home.
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