Support & Connections Office

Support & Connections Office is a home care agency in Melton Mowbray, Leicestershire (LE13 1QF). It holds a CQC rating of Good.

About Support & Connections Office

Support and Connections works from Melton Mowbray, supporting people in their own homes across this part of Leicestershire. Our work is with older adults, with adults who have a learning disability, with autistic adults, with people who have a physical disability, and with younger adults. Those are quite different kinds of work and we try not to blur them. For most of the older people we visit, the whole point of us is that they stay in the house they know rather than move. For younger adults and for people with a learning disability, our job is usually the opposite of taking over. It is making independence workable, which can mean cooking together, sorting out travel, managing appointments, or dealing with organisations plainly not designed for people who think differently. We write plans in language the person can actually read. Where somebody takes in information differently, we slow down, explain before we act, and check rather than assume. Where a physical disability is involved the work is often about equipment, patience and allowing time. This is a market town with villages around it, so we plan rounds honestly rather than promising times we cannot keep. Our overall rating from the Care Quality Commission is good. Get in touch and come and talk to us.

Care provided at Support & Connections Office

Read the full inspection report on the CQC website.

Common questions about Support & Connections Office

Where is Support & Connections Office located?

Support & Connections Office is a home care agency based in Melton Mowbray, Leicestershire (LE13 1QF), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Support & Connections Office provide?

Support & Connections Office is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Support & Connections Office's CQC rating?

Support & Connections Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 October 2019. You can read the full CQC report from the link on this page.

Questions families ask about Support & Connections Office

Can they support someone living with dementia at home?

No. Support & Connections Office does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Support & Connections Office covers roughly 10 miles from Melton Mowbray.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East Midlands

Support & Connections Office has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from Support & Connections Office. Actual fees depend on the room, the level of care and how it is funded.

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