Xcel Homes
Xcel Homes is a home care agency in Market Harborough, Leicestershire (LE16 9NP). It holds a CQC rating of Requires Improvement.
About Xcel Homes
Xcel Homes provides care in people's own homes in Market Harborough and the surrounding parts of Leicestershire. We support older people and younger adults, including people living with dementia, people with a learning disability or autism, people managing mental health conditions and people with a physical disability. Our work is built around what each person actually needs. That might be personal care and help with medication, meals and household tasks, or support to get out, attend appointments and keep a routine that has become difficult to manage alone. We agree the plan with the person and the people close to them, write it clearly, and make sure everyone who visits is working to it. We want to be straightforward with you about where we stand. Our most recent overall rating from the Care Quality Commission is requires improvement. We are not going to talk around that. It is the focus of our attention at the moment, and we would rather you knew it from us and could ask us about it directly. The things we work hardest at are the ones people judge us on. Turning up when we said we would, sending carers who are familiar and properly trained, doing what was agreed, and speaking up quickly when we notice that someone's health or circumstances have changed.
Care provided at Xcel Homes
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 12 April 2026
Read the full inspection report on the CQC website.
Common questions about Xcel Homes
Where is Xcel Homes located?
Xcel Homes is a home care agency based in Market Harborough, Leicestershire (LE16 9NP), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Xcel Homes provide?
Xcel Homes is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Xcel Homes's CQC rating?
Xcel Homes is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 12 April 2026. You can read the full CQC report from the link on this page.
Does Xcel Homes provide dementia care?
Yes. Xcel Homes supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Xcel Homes
Can they support someone living with dementia at home?
Yes. Yes. Xcel Homes Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Xcel Homes Ltd covers roughly 10 miles from Market Harborough.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Xcel Homes Ltd has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Xcel Homes Ltd. Actual fees depend on the room, the level of care and how it is funded.
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