Home Instead
Home Instead is a home care agency in Market Harborough, Leicestershire (LE16 7DU). It holds a CQC rating of Outstanding.
About Home Instead
At Home Instead Market Harborough, we provide home care across Market Harborough and the surrounding areas of Leicestershire, supporting people to live comfortably and confidently in their own homes. We are proud to hold an Outstanding rating from the Care Quality Commission, which reflects the commitment our team brings to every person we support. We work with a wide range of people, including older adults, younger adults, and those living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. No two people are the same, and we take time to understand what matters most to each individual before we begin supporting them. Care is built around the person, not the other way around. Our caregivers are carefully chosen not just for their skills but for their character. We look for people who genuinely listen, who notice the small things, and who understand that turning up reliably and treating someone with real respect makes an enormous difference to daily life. Training is thorough and ongoing, particularly in areas such as dementia care, where understanding and patience are so important. We know that inviting someone into your home, or making the decision to accept support, can feel like a big step. Families often tell us they wished they had reached out sooner. We are always happy to have an honest conversation about what support might look like, whether that is a few hours a week or more regular visits throughout the day. If you would like to find out more about how we can help you or someone you care about, please do get in touch. We cover Market Harborough and the wider Leicestershire area, and we would be glad to talk through your situation with no pressure or obligation.
Care provided at Home Instead
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 29 November 2019
Read the full inspection report on the CQC website.
Common questions about Home Instead
Where is Home Instead located?
Home Instead is a home care agency based in Market Harborough, Leicestershire (LE16 7DU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Home Instead provide?
Home Instead is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Home Instead's CQC rating?
Home Instead is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 29 November 2019. You can read the full CQC report from the link on this page.
Does Home Instead provide dementia care?
Yes. Home Instead supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Home Instead
Can they support someone living with dementia at home?
Yes. Yes. Home Instead Market Harborough is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Home Instead Market Harborough covers roughly 10 miles from Market Harborough.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Home Instead Market Harborough has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Home Instead Market Harborough. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Home Instead
Dementia Care at Home Instead
Well delivered dementia care tends to rely on familiar faces, predictable routines and carers who are trained to read mood and body language rather than only follow a task list. In a home setting this means keeping the person in surroundings they already know, with photographs, furniture and neighbours that anchor memory, while carers quietly support washing, eating, medication and safe movement around the house. Home Instead Market Harborough is registered to support people living with dementia in their own homes across the local area. Families should ask how the agency responds when someone becomes distressed or disorientated, what steps are taken if a person starts to wander or leave the house at unsafe times, how care plans are updated as the condition progresses, and how information is shared between carers, family and the GP.
Home Care at Home Instead
Home care means trained carers visiting someone in their own house to help with things like getting up, washing, dressing, medication, meals, shopping and companionship, rather than the person moving into a care home. Home Instead Market Harborough is registered with the Care Quality Commission to deliver personal care across Market Harborough and the surrounding parts of Leicestershire, and was rated Outstanding at its inspection in November 2019. Visits can range from a short daily call through to several longer visits a day, and in some cases live in support. Indicative hourly rates across the East Midlands are around £26 to £31, with Leicestershire County Council contributing where a person meets the eligibility threshold after a needs and financial assessment. Ask about minimum visit lengths, how care plans are reviewed, and how the agency matches carers to clients.
Older Person Care at Home Instead
Day to day support for older people at home usually covers help with washing and dressing at the start and end of the day, prompting or administering medication on time, preparing meals, light housework and simply having someone to talk to. Home Instead Market Harborough is registered to provide personal care in people's own homes across the town and surrounding villages, so visits can be shaped around each person's routine rather than a fixed timetable. Typical home care rates in the East Midlands sit at around £26 to £31 an hour, though Leicestershire County Council may contribute where someone is assessed as eligible. Families should ask how call times are kept consistent, whether the same small group of carers visits each person, what happens if a regular carer is off sick, and how overnight or waking night support is arranged if needs increase.
Mental Health at Home Instead
For adults living with anxiety, depression, bipolar or other longer term mental health conditions, dependable visits and being treated as a whole person often matter as much as any specific task. Home Instead Market Harborough is registered to support people with mental health needs at home. Families should ask what experience carers have in this area, how medication prompts are handled, and what the agency does if someone becomes unwell or refuses a call, including links with the GP and community mental health teams.
Visual and Hearing Impairment at Home Instead
Practical support for sight or hearing loss at home often comes down to small habits: good lighting, keeping objects in known places, announcing arrival clearly, facing the person when speaking and checking that hearing aids are working and batteries are charged. Home Instead Market Harborough is registered to support people with visual or hearing impairments. Ask how carers are briefed on someone's specific loss, and whether they are comfortable with lip reading, written notes or basic signing.
Younger Adults at Home Instead
Being under 65 and needing care usually means wanting a life that still involves work, study, friendships, hobbies and going out, not just help with the basics. Home Instead Market Harborough in Market Harborough is registered to support younger adults in their own homes, which can help someone stay close to their existing community. Ask how visit times flex around work or college, and how carers are matched on interests as well as skills.
Learning Disability and Autism at Home Instead
Good support for adults with a learning disability or autism is built around the individual, keeping routines steady, respecting sensory preferences and helping people keep or build everyday skills like cooking, budgeting and travel. Home Instead Market Harborough is registered for this type of support in people's own homes. Packages are usually commissioned by Leicestershire County Council or funded privately, with regular reviews of goals and hours. Ask how outcomes are tracked and how the person's own voice shapes the plan.
Physical Disability at Home Instead
Adults with a physical disability may need help with transfers, personal care, mobility around the home and using equipment such as hoists, wheelchairs or profiling beds, while still leading the day on their own terms. Home Instead Market Harborough is registered to provide this kind of support in people's own homes across Leicestershire. Ask how carers are briefed on individual equipment, whether double up visits are available for safe moving and handling, and how the agency works with occupational therapists on adaptations.
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