Tru Homecare
Tru Homecare is a home care agency in Loughborough, Leicestershire (LE12 9RZ). It holds a CQC rating of Good.
About Tru Homecare
We at Tru Homecare are proud to provide trusted home care across Loughborough and the surrounding communities of Leicestershire, supporting people to live well and safely in the place they know best: their own home. As a home care agency rather than a residential setting, our work takes place within the familiar surroundings of each person we visit. Loughborough and its neighbouring villages in the LE postcode area offer a wonderful blend of vibrant town life and quiet rural charm, and we are privileged to bring compassionate support directly into homes across this part of the East Midlands. Whether a loved one lives in a town centre flat, a family home or a quiet village cottage, our carers travel to them, preserving the comfort, routines and memories that make a house feel like home. Our care is shaped around the individual, and we support a wide range of needs and circumstances. For older people, this might mean a gentle helping hand with personal care, medication, meals and companionship, allowing daily life to flow more easily. For those living with dementia, we offer patient, reassuring support that focuses on familiarity, dignity and emotional wellbeing, working closely with families to understand each person's history, preferences and the small details that bring comfort. We also support adults with learning disabilities and autism, tailoring our approach so that communication, routine and independence are respected at every visit. We extend the same person centred ethos to people experiencing mental health challenges, those recovering from or living with eating disorders, and individuals affected by alcohol or drug misuse. Our aim is always to provide steady, non judgemental support that helps people move forward at their own pace. For adults with physical disabilities or visual and hearing impairments, we focus on practical assistance, safe mobility and clear, accessible communication, helping each person remain as independent as possible. We are also pleased to support younger adults whose needs may not fit a traditional care pathway, recognising that good home care should be available at every stage of life. In practice, this means families can expect a thoughtful, consistent approach. We take time to understand the whole person, not just their care needs, and we work in partnership with relatives, healthcare professionals and other supporters involved in their life. Whether visits are short and frequent or longer and more involved, our priority is to bring calm, capable and kind support through the front door. The Care Quality Commission has rated Tru Homecare as Good overall, with Good ratings across all five inspection domains: Safe, Effective, Caring, Responsive and Well led. For families weighing up their options, this independent assessment offers reassurance that the care we deliver is safe, that it achieves good outcomes, that our team is genuinely caring, that we respond to people's individual needs, and that the agency is thoughtfully managed. If you are exploring home care for someone you love, we warmly invite you to get in touch. Choosing support at home is a deeply personal decision, and we are here to listen, answer your questions and help you understand what good, dependable care could look like for your family in Loughborough and the wider Leicestershire area.
Care provided at Tru Homecare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 25 June 2019
Read the full inspection report on the CQC website.
Common questions about Tru Homecare
Where is Tru Homecare located?
Tru Homecare is a home care agency based in Loughborough, Leicestershire (LE12 9RZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Tru Homecare provide?
Tru Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Tru Homecare's CQC rating?
Tru Homecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 June 2019. You can read the full CQC report from the link on this page.
Does Tru Homecare provide dementia care?
Yes. Tru Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Tru Homecare
Can they support someone living with dementia at home?
Yes. Yes. Tru Homecare is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Tru Homecare covers roughly 10 miles from Loughborough.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Tru Homecare has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Tru Homecare. Actual fees depend on the room, the level of care and how it is funded.
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