DHC - Connaught House
DHC - Connaught House is a home care agency in Loughborough, Leicestershire (LE11 2EY). It holds a CQC rating of Requires Improvement.
About DHC - Connaught House
At DHC Connaught House, we provide home care support to people living in Loughborough and the surrounding areas of Leicestershire. Our work centres on helping individuals remain in the comfort and familiarity of their own homes, with the right level of support to suit their personal needs and circumstances. We work with a wide range of people, including older adults, younger adults, and those living with dementia, mental health conditions, physical disabilities, and visual or hearing impairments. We take time to understand each person as an individual, building care around their routines, preferences and goals rather than applying a one size fits all approach. We know that inviting a care worker into your home is a significant decision, and we do not take that trust lightly. Our team works hard to build consistent, respectful relationships with the people we support and their families. Good communication matters to us, and we aim to keep everyone informed and involved in how care is delivered and reviewed over time. We are registered with and regulated by the Care Quality Commission. Our most recent inspection resulted in a "requires improvement" rating, and we want to be straightforward about that. We have taken the findings seriously and are actively working through the areas identified, making practical changes to improve the quality and consistency of what we deliver. We believe in being honest with the people we support and their families, and that includes being transparent about where we are on that journey. If you are considering home care for yourself or someone you care about, we would welcome the chance to have a conversation about how we might be able to help. Please do get in touch with our team in Loughborough and we will do our best to answer your questions.
Care provided at DHC - Connaught House
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 9 August 2022
Read the full inspection report on the CQC website.
Common questions about DHC - Connaught House
Where is DHC - Connaught House located?
DHC - Connaught House is a home care agency based in Loughborough, Leicestershire (LE11 2EY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does DHC - Connaught House provide?
DHC - Connaught House is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is DHC - Connaught House's CQC rating?
DHC - Connaught House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 9 August 2022. You can read the full CQC report from the link on this page.
Does DHC - Connaught House provide dementia care?
Yes. DHC - Connaught House supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about DHC - Connaught House
Can they support someone living with dementia at home?
Yes. Yes. DHC - Connaught House is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. DHC - Connaught House covers roughly 10 miles from Loughborough.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
DHC - Connaught House has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from DHC - Connaught House. Actual fees depend on the room, the level of care and how it is funded.
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