Mercie Grace
Mercie Grace is a home care agency in Leicester, Leicestershire (LE7 1GZ). It holds a CQC rating of Requires Improvement.
About Mercie Grace
At Mercie Grace, we provide home care support to people living in Leicester and the surrounding areas of Leicestershire. We work with older adults, younger adults, and people living with dementia, learning disabilities, autism, mental health conditions, and physical disabilities. Our aim is straightforward: to help people live as independently and comfortably as possible in their own homes, surrounded by the things and people they know. We understand that inviting someone into your home is a significant decision, and we do not take that trust lightly. Every person we support has their own routines, preferences, and ways of doing things, and we work hard to respect that. Care is not one size fits all, and we try to make sure the support we offer genuinely fits around the individual rather than the other way around. We are aware that our most recent CQC inspection resulted in a requires improvement rating, and we want to be honest about that. We have taken that feedback seriously and have been working through the areas identified to make meaningful changes. We believe transparency matters, and we would rather be open with families and those we support than gloss over where we need to do better. Progress takes time, but it is something we are actively committed to. What keeps us focused is the people we work with every day. Whether someone needs a short daily visit or more regular support throughout the week, we try to make each interaction count. We want the people in our care to feel heard, respected, and genuinely looked after, not just attended to. If you would like to find out more about how we might be able to support you or a loved one, we would welcome the chance to have a conversation.
Care provided at Mercie Grace
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 6 December 2023
Read the full inspection report on the CQC website.
Common questions about Mercie Grace
Where is Mercie Grace located?
Mercie Grace is a home care agency based in Leicester, Leicestershire (LE7 1GZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Mercie Grace provide?
Mercie Grace is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Mercie Grace's CQC rating?
Mercie Grace is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 6 December 2023. You can read the full CQC report from the link on this page.
Does Mercie Grace provide dementia care?
Yes. Mercie Grace supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Mercie Grace
Can they support someone living with dementia at home?
Yes. Yes. Mercie Grace is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Mercie Grace covers roughly 10 miles from Leicester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Mercie Grace has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Mercie Grace. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Leicester
Browse all home care in Leicester.