Hilltop Works

Hilltop Works is a home care agency in Leicester, Leicestershire (LE9 7DP). It holds a CQC rating of Requires Improvement.

About Hilltop Works

We are Hilltop Works, a home care agency in Leicester. We support older people and younger adults in their own homes, including adults with learning disabilities and autistic adults, people managing a mental health condition, and people with a physical disability or a sensory impairment. That is a broad range of people and it means we cannot work from a standard template. What we can do is take proper time at the start to understand how somebody lives, how they communicate, what they want help with and what they would rather do themselves. Getting that wrong at the beginning is hard to recover from. We try to keep the same workers going to the same households. For someone who takes time to trust new people, or who communicates in a way that needs learning, continuity is a requirement rather than a preference. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather say that directly than leave a family to come across it elsewhere. We know what the inspection found, there is work in hand on it, and we are willing to discuss it with anyone considering support from us.

Care provided at Hilltop Works

Read the full inspection report on the CQC website.

Common questions about Hilltop Works

Where is Hilltop Works located?

Hilltop Works is a home care agency based in Leicester, Leicestershire (LE9 7DP), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Hilltop Works provide?

Hilltop Works is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Hilltop Works's CQC rating?

Hilltop Works is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 27 October 2022. You can read the full CQC report from the link on this page.

Questions families ask about Hilltop Works

Can they support someone living with dementia at home?

No. Hilltop Works does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Hilltop Works covers roughly 10 miles from Leicester.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East Midlands

Hilltop Works has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from Hilltop Works. Actual fees depend on the room, the level of care and how it is funded.

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