Helping Hands Homecare Services
Helping Hands Homecare Services is a home care agency in Leicester, Leicestershire (LE2 4DD). It holds a CQC rating of Good.
About Helping Hands Homecare Services
We at Helping Hands Homecare are proud to deliver compassionate home care across Leicester and the surrounding Leicestershire communities, supporting individuals to live well and safely within the place they know and love best: their own home. Operating throughout the LE postcode area, we bring our care directly to residents across Leicester and its neighbouring villages. By working within the familiar surroundings of each person's home, we help preserve the routines, comforts, and connections that make life meaningful, whether that means tending a treasured garden, enjoying a favourite armchair, or remaining close to neighbours and loved ones in the East Midlands community. Our team supports a wide range of needs, with specialisms spanning older person care, dementia care, mental health support, and assistance for adults living with physical disabilities or visual and hearing impairments. We also provide tailored care for younger adults, recognising that every individual deserves support shaped around their personal goals and circumstances. In practice, this means our care workers take time to understand each person's history, preferences, and aspirations before agreeing a plan together with the individual and their family. For someone living with dementia, this might involve gentle prompting with daily routines and reassuring continuity of faces. For a person managing a physical disability, it may mean practical help with mobility, personal care, or simply the confidence of knowing support is at hand. Families often tell us that what matters most is trust, and we work hard to earn that trust through consistent, respectful, and attentive care. We are pleased to hold an overall rating of Good from the Care Quality Commission, with our Caring domain rated Outstanding. That Outstanding recognition is particularly meaningful to us, as it reflects the kindness, dignity, and genuine warmth our care workers bring to every visit. Achieving Good ratings across Safe, Effective, Responsive, and Well led further reassures families that our care is not only heartfelt but also professionally delivered, properly governed, and built on robust standards. Choosing home care is a significant decision, and we understand the weight families carry when looking for the right support for someone they love. If you would like to learn more about how we can help, we warmly invite you to get in touch for a friendly, no obligation conversation. Whether you are planning ahead or need support more urgently, we are here to listen, to answer your questions, and to help you feel confident about the next steps.
Care provided at Helping Hands Homecare Services
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 28 December 2019
Read the full inspection report on the CQC website.
Common questions about Helping Hands Homecare Services
Where is Helping Hands Homecare Services located?
Helping Hands Homecare Services is a home care agency based in Leicester, Leicestershire (LE2 4DD), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Helping Hands Homecare Services provide?
Helping Hands Homecare Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Helping Hands Homecare Services's CQC rating?
Helping Hands Homecare Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 December 2019. You can read the full CQC report from the link on this page.
Does Helping Hands Homecare Services provide dementia care?
Yes. Helping Hands Homecare Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Helping Hands Homecare Services
Can they support someone living with dementia at home?
Yes. Yes. Helping Hands Homecare Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Helping Hands Homecare Services covers roughly 10 miles from Leicester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Helping Hands Homecare Services has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Helping Hands Homecare Services. Actual fees depend on the room, the level of care and how it is funded.
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