Elderflower Care Services – East Midlands

Elderflower Care Services – East Midlands is a home care agency in Leicester, Leicestershire (LE2 5AH). It holds a CQC rating of Requires Improvement.

About Elderflower Care Services – East Midlands

We are Elderflower Care in the East Midlands, based in Leicester and supporting people in their own homes across the city and the surrounding county. We work with older people and people living with dementia, adults with a learning disability and autistic adults, people managing a mental health condition, people with a physical disability or a visual or hearing impairment, and younger adults who need support to live independently. Given that range, we do not offer one standard package. We visit first, talk properly with the person and with family where that is wanted, and agree what the support should genuinely cover. It might be a single call each morning, several visits a day covering personal care, medication, meals and household tasks, or support that is as much about routine and encouragement as anything practical. We are careful about who goes where, and we keep those arrangements steady. Knowing the face at the door matters to nearly everybody we visit, and for some of the people we support it is the difference between accepting help and turning it away. Our carers are trained for the work they are sent to do and properly supervised, and the office is reachable when a family needs to speak to somebody. We liaise with GPs, district nurses, community teams and social workers. Please call us to talk things through.

Care provided at Elderflower Care Services – East Midlands

Read the full inspection report on the CQC website.

Common questions about Elderflower Care Services – East Midlands

Where is Elderflower Care Services – East Midlands located?

Elderflower Care Services – East Midlands is a home care agency based in Leicester, Leicestershire (LE2 5AH), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Elderflower Care Services – East Midlands provide?

Elderflower Care Services – East Midlands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Elderflower Care Services – East Midlands's CQC rating?

Elderflower Care Services – East Midlands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 15 September 2022. You can read the full CQC report from the link on this page.

Does Elderflower Care Services – East Midlands provide dementia care?

Yes. Elderflower Care Services – East Midlands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Elderflower Care Services – East Midlands

Can they support someone living with dementia at home?

Yes. Yes. Elderflower Care Services – East Midlands is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Elderflower Care Services – East Midlands covers roughly 10 miles from Leicester.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East Midlands

Elderflower Care Services – East Midlands has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from Elderflower Care Services – East Midlands. Actual fees depend on the room, the level of care and how it is funded.

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