BI FLEXI SUPPORT

BI FLEXI SUPPORT is a home care agency in Leicester, Leicestershire (LE3 2GY). It holds a CQC rating of Good.

About BI FLEXI SUPPORT

BI Flexi Support provides care and support to people in their own homes across Leicester and the surrounding parts of Leicestershire. We work with older people and younger adults, people living with dementia, adults with a learning disability or autism, people managing mental health conditions, and people with a physical disability or with sight or hearing loss. Our support is meant to flex around the person rather than the other way round. Before anything is agreed we visit, talk with the person and, where they want it, their family, and work out what help would actually make a difference. As circumstances change we change the arrangement, rather than leaving it fixed because it was convenient once. The help itself can include personal care, prompting and support with medication, preparing meals and drinks, help with moving about safely, shopping, laundry and housework, and support to get out to appointments, education or work. Our staff are trained for the needs they support and supervised in the work, and we keep teams consistent so that people are not repeatedly explaining themselves to somebody new. We work alongside families and the professionals involved so that support is joined up. If you are considering care at home in Leicestershire, please contact us and we will arrange to visit.

Care provided at BI FLEXI SUPPORT

Read the full inspection report on the CQC website.

Common questions about BI FLEXI SUPPORT

Where is BI FLEXI SUPPORT located?

BI FLEXI SUPPORT is a home care agency based in Leicester, Leicestershire (LE3 2GY), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does BI FLEXI SUPPORT provide?

BI FLEXI SUPPORT is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is BI FLEXI SUPPORT's CQC rating?

BI FLEXI SUPPORT is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 6 December 2023. You can read the full CQC report from the link on this page.

Does BI FLEXI SUPPORT provide dementia care?

Yes. BI FLEXI SUPPORT supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about BI FLEXI SUPPORT

Can they support someone living with dementia at home?

Yes. Yes. BI FLEXI SUPPORT LTD is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. BI FLEXI SUPPORT LTD covers roughly 10 miles from Leicester.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East Midlands

BI FLEXI SUPPORT LTD has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from BI FLEXI SUPPORT LTD. Actual fees depend on the room, the level of care and how it is funded.

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