360 Complex Care Midlands
360 Complex Care Midlands is a home care agency in Leicester, Leicestershire (LE19 1WY).
About 360 Complex Care Midlands
We at 360 Complex Care Midlands are proud to offer specialist home care across Leicester and the wider Leicestershire area, supporting individuals with complex needs to live safely and comfortably in the place they know best: their own home. Based in the LE postcode area, our team covers homes and communities throughout Leicester and the surrounding East Midlands region. Delivering care in a person's own environment means we can shape our support around the rhythms of daily family life, whether that is a quiet routine at home, time spent with loved ones, or engaging with the local community. Every household is different, and we treat each one with the respect and discretion it deserves. Our specialisms reflect the reality that many families face when caring for someone with complex or long term needs. We support adults and, where appropriate, younger people living with learning disabilities and autism, physical disabilities, and visual or hearing impairment. In practice, this means our approach is highly individualised. For someone with a learning disability or autism, we focus on consistent routines, clear communication, and building trusted relationships that reduce anxiety and promote independence. For those with physical disabilities, we assist with mobility, personal care, and daily living tasks in a way that preserves dignity and encourages as much independence as possible. Where a person has a visual or hearing impairment, we adapt how we communicate and navigate the home environment together, ensuring they feel confident, informed, and never overlooked. Complex care can feel overwhelming for families trying to coordinate everything alone. Our role is to become a steady, reliable presence, working closely with relatives, healthcare professionals, and other specialists so that care feels joined up rather than fragmented. Families tell us that the greatest relief comes from knowing their loved one is supported by people who genuinely understand their condition and their personality. As a newer provider, we are currently listed as Not Yet Rated by the Care Quality Commission. This simply means we have not yet been through a full inspection cycle. In the meantime, we hold ourselves to the standards the CQC sets out, focusing on care that is safe, effective, caring, responsive, and well led. We welcome open conversations with families about how we work, how we recruit and train, and how we ensure quality every single day. If you are exploring home care options in Leicester for a loved one with complex needs, we would be glad to talk with you. Reach out to arrange an informal conversation, and let us help you find a way forward that feels calm, considered, and right for your family.
Care provided at 360 Complex Care Midlands
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about 360 Complex Care Midlands
Where is 360 Complex Care Midlands located?
360 Complex Care Midlands is a home care agency based in Leicester, Leicestershire (LE19 1WY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does 360 Complex Care Midlands provide?
360 Complex Care Midlands is registered to provide care in people’s own homes, with support that includes Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Questions families ask about 360 Complex Care Midlands
Can they support someone living with dementia at home?
No. 360 Complex Care Midlands does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. 360 Complex Care Midlands covers roughly 10 miles from Leicester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
360 Complex Care Midlands has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from 360 Complex Care Midlands. Actual fees depend on the room, the level of care and how it is funded.
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