24/7 Helping Hands Service

24/7 Helping Hands Service is a home care agency in Leicester, Leicestershire (LE2 5HD). It holds a CQC rating of Good.

About 24/7 Helping Hands Service

We are 24/7 Helping Hands, a home care provider working in Leicester and across Leicestershire. We support older people, people living with dementia, adults with learning disabilities, autistic adults, people with physical disabilities, people living with sight or hearing loss, younger adults, people recovering from an eating disorder, and people working through difficulties with alcohol or drugs. Our name says something about what we are for. A great deal of what makes staying at home possible happens outside office hours: getting settled at night, a call in the very early morning, help at the times when a household is most likely to be stuck. We plan those calls properly rather than treating them as an addition to the main round. With a range of needs this wide we do not offer one pattern of support and hope it lands. We listen first, agree the arrangement in plain language, and revisit it honestly. Where the work is sensitive we go carefully and without judgement, because recovery rarely runs in a straight line, and we work alongside health teams and specialist services rather than duplicating them. The rest is more everyday: personal care, medication, meals, mobility, household jobs, shopping, appointments and company. At our most recent inspection the Care Quality Commission rated us good overall.

Care provided at 24/7 Helping Hands Service

Read the full inspection report on the CQC website.

Common questions about 24/7 Helping Hands Service

Where is 24/7 Helping Hands Service located?

24/7 Helping Hands Service is a home care agency based in Leicester, Leicestershire (LE2 5HD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does 24/7 Helping Hands Service provide?

24/7 Helping Hands Service is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is 24/7 Helping Hands Service's CQC rating?

24/7 Helping Hands Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 January 2020. You can read the full CQC report from the link on this page.

Does 24/7 Helping Hands Service provide dementia care?

Yes. 24/7 Helping Hands Service supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about 24/7 Helping Hands Service

Can they support someone living with dementia at home?

Yes. Yes. 24/7 Helping Hands Service Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. 24/7 Helping Hands Service Ltd covers roughly 10 miles from Leicester.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East Midlands

24/7 Helping Hands Service Ltd has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from 24/7 Helping Hands Service Ltd. Actual fees depend on the room, the level of care and how it is funded.

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