New Hope Care Leicester
New Hope Care Leicester is a home care agency in Ashby-de-la-zouch, Leicestershire (LE65 1AN). It holds a CQC rating of Requires Improvement.
About New Hope Care Leicester
We at New Hope Care Leicester are proud to offer compassionate home care across Ashby de la Zouch and the wider Leicestershire community, supporting individuals to live safely and comfortably in the place they know best: their own home. Being a home care agency rather than a residential setting, our work takes place within the familiar surroundings of each person we support. From our base in the LE postcode area, our team travels across Ashby de la Zouch and neighbouring communities in the East Midlands, bringing personalised care directly to people's doorsteps. This means residents can continue to enjoy their own routines, gardens, neighbourhoods, and cherished belongings, whilst receiving the practical and emotional support they need to maintain independence and wellbeing. Our specialisms reflect the diverse needs of the people we care for. We provide dedicated older person care and dementia care, offering gentle, patient assistance that helps individuals navigate daily life with confidence and dignity. For those living with a learning disability or autism, we focus on person centred approaches that respect individual preferences, communication styles, and goals. We also support adults experiencing mental health challenges, physical disability, and visual or hearing impairment, tailoring our approach so that every person feels genuinely understood. Beyond this, we extend our care to younger adults, and to individuals coping with eating disorders or recovering from alcohol and drug misuse. In practice, this breadth means families can trust that our team is experienced in responding to complex, changing, and deeply personal circumstances. Whether the need is companionship, help with personal care, medication support, or simply a reassuring presence during difficult moments, we aim to be a steady and trusted part of each household we visit. Regarding our regulatory position, our most recent Care Quality Commission inspection resulted in an overall rating of Requires Improvement. Within that inspection, we were rated Good for being Safe and Good for being Caring, which reflects the warmth, kindness, and safety our team strives to provide every day. We were rated Requires Improvement in the Effective, Responsive, and Well led domains, and we take this feedback seriously. We are committed to strengthening these areas so that the quality of leadership, responsiveness, and effectiveness matches the compassion our team brings to every visit. Transparency matters to us, and we believe families deserve a clear picture as they make important decisions about care. If you are exploring home care options for a loved one in Ashby de la Zouch or the surrounding Leicestershire area, we warmly invite you to get in touch. Choosing support at home is a deeply personal decision, and we are here to answer your questions, listen to your concerns, and help you consider whether our approach might be the right fit for your family. Whatever path you choose, we wish you reassurance, clarity, and confidence as you take the next step.
Care provided at New Hope Care Leicester
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 21 January 2020
Read the full inspection report on the CQC website.
Common questions about New Hope Care Leicester
Where is New Hope Care Leicester located?
New Hope Care Leicester is a home care agency based in Ashby-de-la-zouch, Leicestershire (LE65 1AN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does New Hope Care Leicester provide?
New Hope Care Leicester is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is New Hope Care Leicester's CQC rating?
New Hope Care Leicester is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 21 January 2020. You can read the full CQC report from the link on this page.
Does New Hope Care Leicester provide dementia care?
Yes. New Hope Care Leicester supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about New Hope Care Leicester
Can they support someone living with dementia at home?
Yes. Yes. New Hope Care Leicester is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. New Hope Care Leicester covers roughly 10 miles from Ashby-de-la-zouch.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
New Hope Care Leicester has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from New Hope Care Leicester. Actual fees depend on the room, the level of care and how it is funded.
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