Superior Healthcare
Superior Healthcare is a home care agency in Whitstable, Kent (CT5 3SE). It holds a CQC rating of Good.
About Superior Healthcare
At Superior Healthcare, we provide home care to people living in Whitstable and the surrounding areas of Kent. Our aim is straightforward: to support people in their own homes in a way that genuinely works for them, whether that means help with everyday tasks, personal care, or simply having someone reliable to check in. We know that inviting a carer into your home is a big step, and we take that trust seriously. From the first conversation, we try to make the process as clear and comfortable as possible, listening carefully to what each person actually needs rather than offering a one size fits all approach. Care is arranged around the individual, not the other way around. Our team is made up of people who understand what good care looks like in practice. We put a lot of thought into matching clients with the right carers, because a good working relationship makes a real difference to how supported someone feels day to day. Continuity matters to us, and we do our best to ensure people see familiar faces rather than a revolving door of different staff. We are proud to hold a "Good" rating from the Care Quality Commission, which reflects the consistent effort our team puts in across every visit. That rating is not something we rest on. We keep a close eye on the quality of our care through regular reviews and by actively listening to feedback from clients and their families. If you are thinking about care for yourself or someone you love, we are always happy to have an honest conversation about what might help. There is no pressure, just straightforward information so you can make the right decision. We are based in Whitstable and know this community well, and that local knowledge genuinely shapes how we work.
- Covers approximately 10 miles
- Last CQC inspection: 5 February 2020
Read the full inspection report on the CQC website.
How Superior Healthcare compares in Canterbury
Measured against the 42 home care agencies registered in Canterbury.
- CQC rating
- Good. 19 of the 42 agencies (45%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 1 August 2023. 2 of the 42 agencies have published a newer inspection report since.
- Registered
- November 2018. 27 of the 42 agencies registered more recently.
- Provider
- 2 services. The Superior Healthcare Group Ltd runs 2 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Canterbury.
The local picture: Canterbury
What the numbers say about home care in Canterbury, in Kent.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 19,800. Rising to 23,300 by 2035, up 17%
- People aged 85 and over: 5,300. Rising to 8,200 by 2035, up 54%
- Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,300 by 2035, up 28%
- Dementia diagnosis rate: 73%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 2 opened, 0 closed. 39 registered today.
- Choice of agencies: 48 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Superior Healthcare
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 22 November 2018, so 7 years.
- Run by
- The Superior Healthcare Group Ltd, which runs 2 adult social care services in England. All 1 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Superior Healthcare
Where is Superior Healthcare located?
Superior Healthcare is a home care agency based in Whitstable, Kent (CT5 3SE), providing care to people in their own homes within approximately 10 miles of the area.
What is Superior Healthcare's CQC rating?
Superior Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 February 2020. You can read the full CQC report from the link on this page.
Questions families ask about Superior Healthcare
Can they support someone living with dementia at home?
No. Superior Healthcare does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Superior Healthcare covers roughly 10 miles from Whitstable.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Superior Healthcare has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Superior Healthcare. Actual fees depend on the room, the level of care and how it is funded.
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