Everycare West
Everycare West is a home care agency in Tunbridge Wells, Kent (TN4 0PP). It holds a CQC rating of Inadequate.
About Everycare West
We at Everycare West Kent are a home care agency supporting people across Tunbridge Wells and the wider Kent area, providing personalised care in the place that matters most to our clients: their own homes. Operating throughout the TN postcode area, our team travels across Tunbridge Wells and surrounding communities to deliver care where it is needed. By bringing our support directly to people's doorsteps, we allow individuals to remain in the familiar surroundings of their own homes, close to neighbours, memories, and the routines that bring comfort and a sense of independence. Our care covers a broad spectrum of needs, reflecting the varied lives of the people we support. We provide older person care for those who simply need a helping hand to continue living well at home, alongside specialist dementia care for individuals navigating memory loss and cognitive change. For families, this often means knowing that a familiar face will arrive to support a loved one with gentle, patient assistance tailored to their stage of the journey. We also support younger adults and people living with physical disabilities, mental health conditions, or visual and hearing impairments. In practice, this means our care plans are built around the individual rather than the diagnosis: assisting with personal care, medication, mobility, meal preparation, companionship, and the everyday tasks that help maintain dignity and confidence. For families, it offers reassurance that their relative is being supported by people who understand the nuances of complex and changing needs. In the interest of full transparency, we want families to have a clear picture of where we currently stand with our regulator. Following the Care Quality Commission inspection on 14 April 2025, our overall rating was recorded as Inadequate. Within that inspection, we were rated Good for being Effective, Caring, and Responsive, which reflects the warmth, skill, and attentiveness our care team brings to every visit. However, we were rated Inadequate in the Safe and Well-led domains, and we take this feedback seriously. We are committed to addressing these concerns thoroughly, strengthening our leadership and safety practices so that every aspect of our care matches the quality our clients deserve. We understand that choosing home care for a loved one is a deeply personal decision, and one that is often made during a worrying time. If you are exploring care options in Tunbridge Wells and would like to learn more about our approach, the steps we are taking to improve, or how we might support your family, please do reach out. We are here to listen, to answer your questions honestly, and to walk alongside you as you make the right choice for the person you love.
Care provided at Everycare West
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 10 January 2020
Read the full inspection report on the CQC website.
Common questions about Everycare West
Where is Everycare West located?
Everycare West is a home care agency based in Tunbridge Wells, Kent (TN4 0PP), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Everycare West provide?
Everycare West is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Everycare West's CQC rating?
Everycare West is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Inadequate following its last inspection on 10 January 2020. You can read the full CQC report from the link on this page.
Does Everycare West provide dementia care?
Yes. Everycare West supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Everycare West
Can they support someone living with dementia at home?
Yes. Yes. Everycare West Kent is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Everycare West Kent covers roughly 10 miles from Tunbridge Wells.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Everycare West Kent has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Everycare West Kent. Actual fees depend on the room, the level of care and how it is funded.
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