Town & Country Homecare
Town & Country Homecare is a home care agency in Tenterden, Kent (TN30 7LZ). It holds a CQC rating of Good.
About Town & Country Homecare
We at Town & Country Homecare are proud to provide compassionate home care to families across Tenterden and the surrounding Kent communities. As a dedicated home care agency, we bring professional support directly into the place that matters most to our clients: their own home. Operating throughout the TN postcode area, we serve residents nestled in the heart of Tenterden and its picturesque rural surroundings. Our local roots in this beautiful corner of Kent mean we understand the community we support, from the historic high street to the quiet country lanes that many of our clients have called home for decades. By delivering care in familiar surroundings, we help our clients maintain the rhythms, routines, and connections that give daily life its meaning. Our team is experienced in supporting a wide range of needs. We specialise in older person care, providing reassuring assistance with everyday tasks so that independence can be preserved for as long as possible. Our dementia care draws on patient, person centred approaches that prioritise dignity, calm, and consistency, qualities that can make an enormous difference for both the individual and their loved ones. For those living with a physical disability, we tailor practical support around mobility, personal care, and daily routines, always working at the pace that suits the person. We also support clients with visual or hearing impairments, adapting our communication and care methods so that every interaction feels respectful and clear. In addition, we welcome younger adults who require care at home, recognising that quality support is important at every stage of life. What this means in practice is simple. Families can feel confident that a loved one is being looked after by carers who take the time to understand each individual story, preferences, and wishes. Whether help is needed with personal care, medication prompts, companionship, meal preparation, or more complex support, our approach is to build trusted relationships that grow stronger over time. We know that inviting carers into the home is a significant step, and we treat that trust with the seriousness it deserves. Our commitment to quality is reflected in our most recent Care Quality Commission inspection in August 2023, where we were rated Good overall. We achieved a Good rating across every one of the five key areas the CQC examines: Safe, Effective, Caring, Responsive, and Well led. For families, this independent assessment offers reassurance that the care provided meets clear national standards and that we take ongoing improvement seriously. If you are exploring home care options for yourself or someone you love in Tenterden or the wider Kent area, we would be honoured to talk with you. Choosing care is a deeply personal decision, and we are here to listen, answer your questions, and help you understand what thoughtful, reliable support at home can look like. Please reach out whenever you are ready, there is no pressure, only a warm welcome and a willingness to help you find the right path forward.
Care provided at Town & Country Homecare
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 15 August 2023
Read the full inspection report on the CQC website.
How Town & Country Homecare Limited compares in Ashford
Measured against the 39 home care agencies registered in Ashford.
- CQC rating
- Good. 17 of the 39 agencies (44%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 15 August 2023. 3 of the 39 agencies have published a newer inspection report since.
- Registered
- March 2011. One of the longer established agencies. 38 of the 39 registered more recently.
- Provider
- One service. Town and Country Homecare Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Ashford.
The local picture: Ashford
What the numbers say about home care in Ashford, in Kent.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 15,000. Rising to 17,600 by 2035, up 18%
- People aged 85 and over: 3,700. Rising to 6,000 by 2035, up 61%
- Living with dementia, aged 65 and over (estimate): 1,900. Rising to 2,500 by 2035, up 30%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 3 opened, 1 closed. 36 registered today.
- Choice of agencies: 40 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Town & Country Homecare Limited
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 1 March 2011, so 15 years.
- Run by
- Town and Country Homecare Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Town & Country Homecare
Where is Town & Country Homecare located?
Town & Country Homecare is a home care agency based in Tenterden, Kent (TN30 7LZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Town & Country Homecare provide?
Town & Country Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Town & Country Homecare's CQC rating?
Town & Country Homecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 August 2023. You can read the full CQC report from the link on this page.
Does Town & Country Homecare provide dementia care?
Yes. Town & Country Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Town & Country Homecare
Can they support someone living with dementia at home?
Yes. Yes. Town & Country Homecare Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Town & Country Homecare Limited covers roughly 10 miles from Tenterden.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Town & Country Homecare Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Town & Country Homecare Limited. Actual fees depend on the room, the level of care and how it is funded.
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