Direct Care
Direct Care is a home care agency in Snodland, Kent (ME6 5DF). It holds a CQC rating of Good.
About Direct Care
Direct Care Kent provides support at home to adults in Snodland and the surrounding part of the county. We visit older people who need help to carry on living in their own houses, adults living with dementia, people living with mental health conditions, people with physical disabilities and people with a visual or hearing impairment. Our visits cover personal care given without rushing, prompting and support with medication, preparing meals, help with laundry, shopping and keeping the home in order, and getting out to appointments or simply out for some air and company. Two things matter above all in this work. The first is sending the same carers to the same people, because being met by a familiar face is worth a great deal and is close to essential for somebody living with dementia. It is also the familiar carer who notices when a person is not themselves this week, and that noticing is often what keeps them out of hospital. The second is allowing enough time to do the job properly, since care given against a stopwatch is not really care. For people with sight or hearing loss we adapt how we announce ourselves and explain what we are doing. Our most recent overall rating from the Care Quality Commission is good. Please get in touch.
Care provided at Direct Care
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 19 June 2021
Read the full inspection report on the CQC website.
How Direct Care (Kent) compares in Tonbridge and Malling
Measured against the 31 home care agencies registered in Tonbridge and Malling.
- CQC rating
- Good. 17 of the 31 agencies (55%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 19 June 2021. 8 of the 31 agencies have published a newer inspection report since.
- Registered
- December 2010. One of the longer established agencies. 29 of the 31 registered more recently.
- Provider
- One service. Direct Care (Kent) runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Tonbridge and Malling.
The local picture: Tonbridge and Malling
What the numbers say about home care in Tonbridge and Malling, in Kent.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 14,300. Rising to 16,100 by 2035, up 13%
- People aged 85 and over: 3,800. Rising to 5,600 by 2035, up 48%
- Living with dementia, aged 65 and over (estimate): 1,800. Rising to 2,300 by 2035, up 24%
- Dementia diagnosis rate: 48%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 24 registered today.
- Choice of agencies: 139 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Direct Care (Kent)
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 6 December 2010, so 15 years.
- Run by
- Direct Care (Kent), which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Direct Care
Where is Direct Care located?
Direct Care is a home care agency based in Snodland, Kent (ME6 5DF), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Direct Care provide?
Direct Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Direct Care's CQC rating?
Direct Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 June 2021. You can read the full CQC report from the link on this page.
Does Direct Care provide dementia care?
Yes. Direct Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Direct Care
Can they support someone living with dementia at home?
Yes. Yes. Direct Care (Kent) is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Direct Care (Kent) covers roughly 10 miles from Snodland.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Direct Care (Kent) has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Direct Care (Kent). Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Snodland
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- Avengers Prime Care — CQC Good
- AZ Caring Services — CQC Good
- Beech Tree Total Care — CQC Good
- Bluebird Care — CQC Good
- Care — CQC Good
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