SureCare Swale
SureCare Swale is a home care agency in Sittingbourne, Kent (ME9 8LR). It holds a CQC rating of Good.
About SureCare Swale
We are SureCare Swale, a home care agency based in Sittingbourne, Kent. We support older people and younger adults in their own homes, including people living with dementia, people managing a mental health condition, people with a physical disability and people with a visual or hearing impairment. We begin every arrangement by finding out what somebody actually wants help with, which is not always what a referral form says. People tend to be clearer about what they want to keep doing for themselves than about what they are willing to hand over, and that is the more useful information to work from. For people living with dementia, continuity is a condition of the work rather than a preference. A familiar carer makes a visit possible where an unfamiliar one may not, however capable they are. For somebody with a sensory impairment, a carer who already knows how to communicate saves everyone a great deal of effort. We keep families informed and raise concerns early rather than waiting for a crisis. Our most recent overall rating from the Care Quality Commission is good.
Care provided at SureCare Swale
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 20 March 2025
Read the full inspection report on the CQC website.
How SureCare Swale compares in Swale
Measured against the 39 home care agencies registered in Swale.
- CQC rating
- Good. 19 of the 39 agencies (49%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 20 March 2025. 3 of the 39 agencies have published a newer inspection report since.
- Registered
- July 2024. One of the newer agencies in the area. Only 6 of the 39 have registered more recently.
- Provider
- One service. Kent Care Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Swale.
The local picture: Swale
What the numbers say about home care in Swale, in Kent.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 15,500. Rising to 17,400 by 2035, up 12%
- People aged 85 and over: 3,700. Rising to 5,600 by 2035, up 51%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 24%
- Dementia diagnosis rate: 57%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 1 opened, 3 closed. 37 registered today.
- Choice of agencies: 101 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.4 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about SureCare Swale
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 29 July 2024, so 2 years.
- Run by
- Kent Care Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about SureCare Swale
Where is SureCare Swale located?
SureCare Swale is a home care agency based in Sittingbourne, Kent (ME9 8LR), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does SureCare Swale provide?
SureCare Swale is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is SureCare Swale's CQC rating?
SureCare Swale is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 March 2025. You can read the full CQC report from the link on this page.
Does SureCare Swale provide dementia care?
Yes. SureCare Swale supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about SureCare Swale
Can they support someone living with dementia at home?
Yes. Yes. SureCare Swale is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. SureCare Swale covers roughly 10 miles from Sittingbourne.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
SureCare Swale has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from SureCare Swale. Actual fees depend on the room, the level of care and how it is funded.
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