Rela Support Services
Rela Support Services is a home care agency in Medway, Kent (ME1 3EZ).
About Rela Support Services
We at Rela Support Services are proud to offer compassionate home care across Medway and the wider Kent area, bringing professional support directly into the comfort and familiarity of your own home. As a home care provider rooted in the ME postcode area, we understand that the best care often happens where memories live. Rather than asking individuals to adapt to a new environment, we come to you, working within the routines, surroundings, and communities that matter most. Our presence across Medway means we are well placed to support households throughout the local area, whether that involves a quiet residential street, a town centre flat, or a family home in one of Kent's many welcoming neighbourhoods. Our specialisms reflect a genuine commitment to person centred support. We provide tailored home care for adults who value their independence but benefit from a helping hand with daily living, whether that involves personal care, mealtime support, medication prompts, or simply reliable companionship. We also offer dedicated support for individuals with learning disabilities and autism, recognising that every person communicates, processes, and engages with the world in their own unique way. Our approach is built on patience, consistency, and respect, helping people to build skills, pursue interests, and live the life they choose. We are equally proud to support younger adults, a group whose care needs are often distinct from those of older generations. Whether the goal is greater independence, support with education or employment, social inclusion, or simply navigating the everyday with confidence, we work alongside individuals and their families to create a plan that genuinely fits. For loved ones, this means knowing that the person you care about is supported by people who see them as a whole human being, not a checklist of tasks. Rela Support Services has not yet received a Care Quality Commission rating, which simply reflects that we are at an earlier stage in our regulated journey. We welcome the scrutiny that comes with CQC oversight and are committed to meeting and exceeding the standards expected of every regulated provider. Families considering our support are warmly invited to ask questions, request information, and get to know how we work before making any decisions. Choosing home care is a deeply personal decision, and we know how much trust it requires. If you are exploring options for yourself or someone you love in Medway or the surrounding Kent area, we would be delighted to hear from you. Reach out for a friendly, no pressure conversation about how we might help, and let us show you what thoughtful, respectful home care can look like.
Care provided at Rela Support Services
- Learning disability and autism support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Rela Support Services
Where is Rela Support Services located?
Rela Support Services is a home care agency based in Medway, Kent (ME1 3EZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Rela Support Services provide?
Rela Support Services is registered to provide care in people’s own homes, with support that includes Learning disability and autism support, Younger adults care. The full list of services is shown on this page.
Questions families ask about Rela Support Services
Can they support someone living with dementia at home?
No. Rela Support Services Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Rela Support Services Ltd covers roughly 10 miles from Medway.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Rela Support Services Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Rela Support Services Ltd. Actual fees depend on the room, the level of care and how it is funded.
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