New Horizons Broad Oak
New Horizons Broad Oak is a home care agency in Margate, Kent (CT9 4NN). It holds a CQC rating of Good.
About New Horizons Broad Oak
We at New Horizons Broad Oak are proud to provide compassionate home care across Margate and the wider Kent area, supporting people to live with confidence, dignity, and independence in the place they know best: their own home. Based in the CT postcode area of Margate, our team works throughout the local community, bringing personalised care directly to the doorsteps of those we support. By delivering care within familiar surroundings, we help residents stay connected to their neighbourhoods, routines, and the people who matter most to them. The comfort of home plays a powerful role in wellbeing, and we believe everyone deserves to feel safe, settled, and respected in their own space. Our specialisms reflect the diverse needs of the people we care for. We support adults living with learning disabilities and autism, helping individuals build confidence, develop life skills, and engage meaningfully with their communities at a pace that suits them. For those with physical disabilities, we provide thoughtful, practical assistance that promotes independence whilst ensuring safety and comfort throughout daily routines. We also support people with visual or hearing impairments, adapting our communication and approach so that every individual feels truly heard and understood. As a provider experienced in working with younger adults, we recognise that care needs evolve across the lifespan, and we are committed to offering support that is age appropriate, aspirational, and centred on personal goals. In practice, this means our care is never one size fits all. We take time to understand each person, their history, their preferences, and the small details that bring joy to everyday life. Families can take comfort in knowing that their loved one is supported by a team that listens carefully, communicates openly, and treats every individual with genuine warmth and respect. Whether the support needed is companionship, help with personal care, assistance with medication, or encouragement to pursue hobbies and interests, we shape our approach around the person, not the task. Our most recent CQC inspection, carried out in October 2021, rated us Good overall, with Good ratings across all five key domains: Safe, Effective, Caring, Responsive, and Well-led. This consistent recognition reflects the dedication of our team and the standards we hold ourselves to every day. For families, a Good rating from the Care Quality Commission offers reassurance that the care provided meets the expectations set by the national regulator, and that the wellbeing of those we support sits at the heart of everything we do. Choosing care for someone you love is one of the most important decisions a family can make, and we understand the weight of that responsibility. If you are exploring home care options in Margate or the surrounding Kent communities, we warmly invite you to get in touch. We are here to answer your questions, listen to your concerns, and help you discover whether our approach is the right fit for your family. At New Horizons Broad Oak, our door is always open, and our commitment to compassionate, person centred care begins the moment you reach out.
Care provided at New Horizons Broad Oak
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 15 October 2021
Read the full inspection report on the CQC website.
Common questions about New Horizons Broad Oak
Where is New Horizons Broad Oak located?
New Horizons Broad Oak is a home care agency based in Margate, Kent (CT9 4NN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does New Horizons Broad Oak provide?
New Horizons Broad Oak is registered to provide care in people’s own homes, with support that includes Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is New Horizons Broad Oak's CQC rating?
New Horizons Broad Oak is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 October 2021. You can read the full CQC report from the link on this page.
Questions families ask about New Horizons Broad Oak
Can they support someone living with dementia at home?
No. New Horizons Broad Oak Limited does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. New Horizons Broad Oak Limited covers roughly 10 miles from Margate.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
New Horizons Broad Oak Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from New Horizons Broad Oak Limited. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Margate
Browse all home care in Margate.