SureCare

SureCare is a home care agency in Maidstone, Kent (ME14 5NZ).
About SureCare
SureCare Maidstone is a home care agency covering Maidstone and the surrounding villages. We support people in their own homes with as much or as little help as they need, from a quick morning call through to several visits a day and support in the evening. For older people we help with personal care, medication, meals, housework and getting out of the house, and we keep an eye on the quieter things too, appetite, mood, whether somebody seems less steady than last week. Noticing early often prevents a fall or a hospital admission later. We support people living with dementia and their families, working to the routine that already exists in the house and keeping our team as consistent as the rota allows, because a familiar care worker can take the edge off a difficult morning. We also support adults with mental health needs, where reliability matters more than anything, and people with a physical disability who need help to move about safely and manage day to day. Where someone has sight or hearing loss we adapt how we communicate and make sure nothing in the home is rearranged without telling them. We also support younger adults, fitting visits around work, study and family life. We will always tell you honestly whether we can meet a need before we agree to take it on. If you would like to discuss care in Maidstone, please call and ask for the manager.
Care provided at SureCare
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about SureCare
Where is SureCare located?
SureCare is a home care agency based in Maidstone, Kent (ME14 5NZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does SureCare provide?
SureCare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does SureCare provide dementia care?
Yes. SureCare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about SureCare
Can they support someone living with dementia at home?
Yes. Yes. SureCare Maidstone is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. SureCare Maidstone covers roughly 10 miles from Maidstone.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
SureCare Maidstone has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from SureCare Maidstone. Actual fees depend on the room, the level of care and how it is funded.
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