Expertise Homecare (Central & West)

Expertise Homecare (Central & West) is a home care agency in Maidstone, Kent (ME15 6RJ). It holds a CQC rating of Good.
About Expertise Homecare (Central & West)
Expertise Homecare supports adults in their own homes in Maidstone and across Kent. We work with older people and younger adults, people living with dementia, adults with learning disabilities and autism, people managing mental health conditions, people with physical disabilities, and people who have sight or hearing loss. Our starting point is that the person is at home and intends to stay there, so our work has to fit the household rather than reorganise it. Visits can cover help with washing and dressing, medicines, cooking and eating well, laundry, tidying and shopping, and support to get out to appointments, groups, work or college and simply to see people. Two things matter most to the people we support. The first is knowing who is coming and roughly when, so we keep the team around each person small and tell you promptly when it has to change. The second is being treated as an adult in your own home, which sounds obvious but is easily lost in a busy visit, so we ask before we act and we do not do for people what they would rather do themselves. Our most recent overall rating from the Care Quality Commission is good. We treat it as something to keep earning, and we ask the people we support and their families directly whether we are getting the ordinary things right.
Care provided at Expertise Homecare (Central & West)
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 23 January 2020
Read the full inspection report on the CQC website.
How Expertise Homecare (Central & West Kent) Ltd compares in Maidstone
Measured against the 54 home care agencies registered in Maidstone.
- CQC rating
- Good. 19 of the 54 agencies (35%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 23 January 2020. 14 of the 54 agencies have published a newer inspection report since.
- Registered
- March 2016. One of the longer established agencies. 45 of the 54 registered more recently.
- Provider
- One service. Expertise Homecare (Central & West Kent) Limited runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Maidstone.
The local picture: Maidstone
What the numbers say about home care in Maidstone, in Kent.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 19,200. Rising to 22,400 by 2035, up 17%
- People aged 85 and over: 5,200. Rising to 7,900 by 2035, up 54%
- Living with dementia, aged 65 and over (estimate): 2,500. Rising to 3,200 by 2035, up 28%
- Dementia diagnosis rate: 65%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 2 opened, 4 closed. 50 registered today.
- Choice of agencies: 160 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Expertise Homecare (Central & West Kent) Ltd
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 14 March 2016, so 10 years.
- Run by
- Expertise Homecare (Central & West Kent) Limited, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Expertise Homecare (Central & West)
Where is Expertise Homecare (Central & West) located?
Expertise Homecare (Central & West) is a home care agency based in Maidstone, Kent (ME15 6RJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Expertise Homecare (Central & West) provide?
Expertise Homecare (Central & West) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Expertise Homecare (Central & West)'s CQC rating?
Expertise Homecare (Central & West) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 January 2020. You can read the full CQC report from the link on this page.
Does Expertise Homecare (Central & West) provide dementia care?
Yes. Expertise Homecare (Central & West) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Expertise Homecare (Central & West)
Can they support someone living with dementia at home?
Yes. Yes. Expertise Homecare (Central & West Kent) Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Expertise Homecare (Central & West Kent) Ltd covers roughly 10 miles from Maidstone.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Expertise Homecare (Central & West Kent) Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Expertise Homecare (Central & West Kent) Ltd. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Maidstone
Browse all home care in Maidstone.