Care at Home Services (South East) Limited – Canterbury, and Whitstable
Care at Home Services (South East) Limited – Canterbury, and Whitstable is a home care agency in Herne Bay, Kent (CT6 7GQ). It holds a CQC rating of Requires Improvement.
About Care at Home Services (South East) Limited – Canterbury, and Whitstable
We at Care at Home Services (South East) – Canterbury, Herne Bay and Whitstable are proud to provide compassionate home care across Herne Bay and the surrounding communities of Canterbury and Whitstable in Kent. Our mission is simple: to help people continue living safely, comfortably and independently in the place they love most, their own home. Based in the CT postcode area, our team supports individuals throughout Herne Bay and the wider East Kent coast. Because our care is delivered in your own home, the environment remains entirely yours, familiar surroundings, cherished belongings, and the routines that bring comfort and reassurance. We simply become a trusted, respectful presence within it, working around your household, your preferences and the rhythm of your day. Our care is tailored to a wide range of needs. We specialise in older person care and home care, offering everything from companionship visits and help with daily tasks to more comprehensive personal care packages. For families navigating a dementia diagnosis, our team provides patient, understanding support that focuses on preserving dignity, maintaining familiar routines, and offering gentle reassurance during moments of confusion or anxiety. We also support adults living with mental health needs, physical disabilities, and visual or hearing impairments, adapting our approach to suit each person's individual circumstances. Younger adults who require support to live independently are equally welcome, and we work closely with them and their loved ones to build care plans that promote confidence, choice and wellbeing. In practice, this means families can expect care that feels personal rather than procedural. Whether it is help getting up and dressed in the morning, assistance with medication, support at mealtimes, or simply a friendly face to share a cup of tea with, our aim is always to enhance quality of life. We recognise that inviting carers into your home is a significant step, and we work hard to build the kind of trusting, consistent relationships that put both residents and relatives at ease. Our most recent Care Quality Commission inspection resulted in an overall rating of Requires Improvement, with Good ratings across the Effective, Caring and Responsive domains, and areas identified for further development in Safe and Well led. We view this feedback as an important part of our ongoing commitment to raising standards. The recognition of our caring, effective and responsive approach reflects the genuine warmth and skill of our team, whilst the areas highlighted for improvement continue to guide our development so that every aspect of our care reaches the standard our clients deserve. If you are exploring home care options for yourself or a loved one in Herne Bay, Canterbury or Whitstable, we warmly invite you to get in touch. We understand this can feel like a daunting decision, and we are here to listen, answer your questions, and help you find the right level of support with kindness and honesty.
Care provided at Care at Home Services (South East) Limited – Canterbury, and Whitstable
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 3 January 2018
Read the full inspection report on the CQC website.
Common questions about Care at Home Services (South East) Limited – Canterbury, and Whitstable
Where is Care at Home Services (South East) Limited – Canterbury, and Whitstable located?
Care at Home Services (South East) Limited – Canterbury, and Whitstable is a home care agency based in Herne Bay, Kent (CT6 7GQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Care at Home Services (South East) Limited – Canterbury, and Whitstable provide?
Care at Home Services (South East) Limited – Canterbury, and Whitstable is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Care at Home Services (South East) Limited – Canterbury, and Whitstable's CQC rating?
Care at Home Services (South East) Limited – Canterbury, and Whitstable is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 3 January 2018. You can read the full CQC report from the link on this page.
Does Care at Home Services (South East) Limited – Canterbury, and Whitstable provide dementia care?
Yes. Care at Home Services (South East) Limited – Canterbury, and Whitstable supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Care at Home Services (South East) Limited – Canterbury, and Whitstable
Can they support someone living with dementia at home?
Yes. Yes. Care at Home Services (South East) Limited – Canterbury, Herne Bay and Whitstable is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Care at Home Services (South East) Limited – Canterbury, Herne Bay and Whitstable covers roughly 10 miles from Herne Bay.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Care at Home Services (South East) Limited – Canterbury, Herne Bay and Whitstable has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Care at Home Services (South East) Limited – Canterbury, Herne Bay and Whitstable. Actual fees depend on the room, the level of care and how it is funded.
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