New Option Support - Main Office
New Option Support - Main Office is a home care agency in Gravesend, Kent (DA11 8HN).
About New Option Support - Main Office
New Option Support provides care and support to people in their own homes in Gravesend and across north Kent. We support older people and younger adults, and our experience covers dementia, learning disabilities and autism, mental health needs, physical disabilities, and visual and hearing impairment. We start by sitting down with the person, and with whoever they want present, to work out what support would actually help. Sometimes the answer is modest: a visit in the morning and another at bedtime, help with medication, a meal prepared. Sometimes it is a good deal more, including support throughout the day for someone who cannot safely be alone. Either way the plan is agreed rather than issued, and it changes when circumstances do. Good support at home depends on a few unglamorous things being right. Carers need to arrive when they said they would, know the person they are visiting, and have the training for the care they are giving. We recruit carefully, check everyone properly, and supervise our staff rather than leaving them to get on with it. We are registered with and regulated by the Care Quality Commission. If you are thinking about care at home, for yourself or for a relative, you are welcome to ring and ask whatever you need to, including the awkward questions about cost and continuity that people are often too polite to put first.
Care provided at New Option Support - Main Office
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about New Option Support - Main Office
Where is New Option Support - Main Office located?
New Option Support - Main Office is a home care agency based in Gravesend, Kent (DA11 8HN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does New Option Support - Main Office provide?
New Option Support - Main Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does New Option Support - Main Office provide dementia care?
Yes. New Option Support - Main Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about New Option Support - Main Office
Can they support someone living with dementia at home?
Yes. Yes. New Option Support Limited - Main Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. New Option Support Limited - Main Office covers roughly 10 miles from Gravesend.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
New Option Support Limited - Main Office has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from New Option Support Limited - Main Office. Actual fees depend on the room, the level of care and how it is funded.
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