Best2 Care Ltd – Office
Best2 Care Ltd – Office is a home care agency in Gravesend, Kent (DA11 0BH). It holds a CQC rating of Requires Improvement.
About Best2 Care Ltd – Office
We at Best2 Care in Gravesend are a home care agency supporting people across Kent to live well and safely in the comfort of their own homes. Serving the Gravesend community and surrounding DA postcode areas, we bring compassionate, personalised home care directly to those who need it most. Operating from our Gravesend base, we are ideally placed to reach individuals and families throughout the local area. Because our care is delivered in your own home, the familiar surroundings of your living room, garden, and neighbourhood remain at the heart of daily life. There is no need to leave behind treasured memories, beloved pets, or the routines that bring comfort and reassurance. Instead, our team comes to you, fitting our support around the rhythm of your household. Our care encompasses a broad range of specialisms, allowing us to walk alongside people at many different stages and circumstances of life. We provide older person care and home care tailored to those who wish to maintain their independence whilst receiving a helping hand with daily tasks. For individuals living with dementia, we offer patient, consistent support that prioritises dignity, familiarity, and emotional wellbeing, giving families peace of mind that their loved one is understood and valued. We also support adults with learning disabilities and autism, working sensitively to understand each person's unique communication style, preferences, and goals. For those living with mental health challenges, we offer steady, respectful companionship and practical assistance that promotes recovery and stability. Our support for people with physical disabilities is centred on enabling choice and autonomy, whilst our experience with visual and hearing impairment means we adapt our communication and approach to ensure everyone feels heard and included. We also work with younger adults, recognising that care needs arise at every age and that support should reflect the lifestyle, aspirations, and identity of the individual. In practice, this means every care plan begins with a conversation. We take the time to learn what matters most to the person we are supporting and to their family, whether that is help with personal care, medication prompts, meal preparation, companionship, or assistance getting out into the community. We believe good home care is about far more than tasks completed; it is about relationships built on trust, kindness, and consistency. Our most recent CQC inspection, carried out in November 2021, awarded us an overall rating of Requires Improvement, with a Good rating in the Caring domain. We are proud that our compassion and the warmth of our team have been recognised, and we take the other findings seriously as a clear roadmap for growth. We are committed to strengthening every area of our practice, from safety and responsiveness to leadership, so that the quality of our care matches the dedication of the people who deliver it. Transparency matters to us, and we welcome open conversations with families about the steps we are taking to improve. Choosing home care is a deeply personal decision, and we understand the weight of that choice. If you are exploring options for yourself or a loved one in Gravesend or the wider Kent area, we would be honoured to speak with you. Please reach out to arrange a friendly, no obligation conversation about how we can support your family with care that feels like an extension of home.
Care provided at Best2 Care Ltd – Office
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 27 November 2021
Read the full inspection report on the CQC website.
Common questions about Best2 Care Ltd – Office
Where is Best2 Care Ltd – Office located?
Best2 Care Ltd – Office is a home care agency based in Gravesend, Kent (DA11 0BH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Best2 Care Ltd – Office provide?
Best2 Care Ltd – Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Best2 Care Ltd – Office's CQC rating?
Best2 Care Ltd – Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 27 November 2021. You can read the full CQC report from the link on this page.
Does Best2 Care Ltd – Office provide dementia care?
Yes. Best2 Care Ltd – Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Best2 Care Ltd – Office
Can they support someone living with dementia at home?
Yes. Yes. Best2 Care Ltd – Gravesend Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Best2 Care Ltd – Gravesend Office covers roughly 10 miles from Gravesend.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Best2 Care Ltd – Gravesend Office has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Best2 Care Ltd – Gravesend Office. Actual fees depend on the room, the level of care and how it is funded.
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