United Response - DCA
United Response - DCA is a home care agency in Folkestone, Kent (CT19 4DX). It holds a CQC rating of Good.
About United Response - DCA
We at United Response Kent DCA are proud to provide compassionate home care across Folkestone and the wider Kent area, supporting adults to live well in the comfort and familiarity of their own homes. As a dedicated domiciliary care agency, we believe that the right support, delivered with warmth and respect, can transform daily life. Operating throughout the CT postcode region and surrounding Kent communities, our team travels to those who need us, bringing tailored care directly to people's doorsteps. Rather than asking individuals to adapt to a new environment, we work within the homes and routines that residents already know and love, whether that means a bustling family household, a quiet flat, or supported living accommodation across the South East. Our specialisms reflect the diverse needs of the people we support. We provide skilled care for adults living with learning disabilities and autism, helping them to build independence, develop personal goals, and engage meaningfully with their communities. For those navigating mental health conditions, our team offers steady, understanding support that promotes stability, dignity, and emotional wellbeing. Each care plan is shaped around the individual, recognising that no two people share the same hopes, challenges, or daily rhythms. In practice, this means our support workers might assist with personal care one morning, accompany someone to a college course or social group in the afternoon, and help with cooking, budgeting, or medication management in the evening. We focus on what people can do, not what they cannot, championing choice and autonomy at every step. Families can take comfort in knowing their loved one is supported by a team that listens carefully, communicates openly, and treats every person as the expert in their own life. We are pleased that the Care Quality Commission has rated us Good overall, with Good ratings across all five inspection domains: Safe, Effective, Caring, Responsive, and Well led. This independent assessment reflects the standards we strive to uphold every day and offers reassurance to families that the care provided meets the expectations set by England's care regulator. Choosing care for someone you love is rarely simple, and we understand the weight of that decision. If you are exploring home care options in Folkestone or elsewhere in Kent for a family member with a learning disability, autism, or a mental health condition, we warmly invite you to get in touch. Our team is here to listen, answer your questions, and help you understand how personalised support at home could make a positive difference for the person you care about.
Care provided at United Response - DCA
- Mental health care
- Learning disability and autism support
- Covers approximately 10 miles
- Last CQC inspection: 28 December 2018
Read the full inspection report on the CQC website.
How United Response - Kent DCA compares in Folkestone and Hythe
Measured against the 19 home care agencies registered in Folkestone and Hythe.
- CQC rating
- Good. 8 of the 19 agencies (42%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 28 December 2018. 7 of the 19 agencies have published a newer inspection report since.
- Registered
- December 2010. One of the longer established agencies. 17 of the 19 registered more recently.
- Provider
- 37 services. United Response runs 37 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Folkestone and Hythe.
The local picture: Folkestone and Hythe
What the numbers say about home care in Folkestone and Hythe, in Kent.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 15,700. Rising to 18,000 by 2035, up 15%
- People aged 85 and over: 4,000. Rising to 6,200 by 2035, up 57%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,500 by 2035, up 27%
- Dementia diagnosis rate: 59%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 2 opened, 0 closed. 16 registered today.
- Choice of agencies: 26 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about United Response - Kent DCA
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 6 December 2010, so 15 years.
- Run by
- United Response, which runs 37 adult social care services in England. 34 of the 36 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about United Response - DCA
Where is United Response - DCA located?
United Response - DCA is a home care agency based in Folkestone, Kent (CT19 4DX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does United Response - DCA provide?
United Response - DCA is registered to provide care in people’s own homes, with support that includes Mental health care, Learning disability and autism support. The full list of services is shown on this page.
What is United Response - DCA's CQC rating?
United Response - DCA is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 December 2018. You can read the full CQC report from the link on this page.
Questions families ask about United Response - DCA
Can they support someone living with dementia at home?
No. United Response - Kent DCA does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. United Response - Kent DCA covers roughly 10 miles from Folkestone.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
United Response - Kent DCA has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from United Response - Kent DCA. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Folkestone
Browse all home care in Folkestone.