One Step South Domiciliary Care Agency
One Step South Domiciliary Care Agency is a home care agency in Folkestone, Kent (CT19 6DR).
About One Step South Domiciliary Care Agency
One Step South Domiciliary Care Agency supports adults at home in Folkestone and across east Kent. We work with a wide range of people: older people who need help to stay in their own houses, adults living with dementia, people with a learning disability, autistic adults, people living with mental health conditions, people with physical disabilities, people with a visual or hearing impairment, younger adults who want to live independently, people living with an eating disorder and people dealing with alcohol or drug misuse. That breadth only works because support is built around the individual. A morning call to help an older person wash and dress has almost nothing in common with supporting somebody through recovery, and we assess properly, agree the support with the person, and change it when their circumstances change. Some of the areas we work in carry real stigma, and people have often had more experience of being judged than helped. We try to be straightforward and useful instead. Staff are expected to be reliable, discreet and honest, and to remember that they are guests in somebody's home. The practical work covers personal care, support with medication, meals, household tasks, shopping and help to get out and about. If you are arranging support at home locally, please get in touch and we will talk it through.
Care provided at One Step South Domiciliary Care Agency
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 19 January 2026
Read the full inspection report on the CQC website.
How One Step South Domiciliary Care Agency compares in Folkestone and Hythe
Measured against the 19 home care agencies registered in Folkestone and Hythe.
- CQC rating
- Not yet rated. 8 of the 19 agencies (42%) are rated Good or Outstanding.
- Registered
- April 2018. 11 of the 19 agencies registered more recently.
- Provider
- 27 services. CareTech Community Services Limited runs 27 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Folkestone and Hythe.
The local picture: Folkestone and Hythe
What the numbers say about home care in Folkestone and Hythe, in Kent.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 15,700. Rising to 18,000 by 2035, up 15%
- People aged 85 and over: 4,000. Rising to 6,200 by 2035, up 57%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,500 by 2035, up 27%
- Dementia diagnosis rate: 59%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 2 opened, 0 closed. 16 registered today.
- Choice of agencies: 26 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about One Step South Domiciliary Care Agency
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 6 April 2018, so 8 years.
- Run by
- CareTech Community Services Limited, which runs 27 adult social care services in England. 18 of the 26 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about One Step South Domiciliary Care Agency
Where is One Step South Domiciliary Care Agency located?
One Step South Domiciliary Care Agency is a home care agency based in Folkestone, Kent (CT19 6DR), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does One Step South Domiciliary Care Agency provide?
One Step South Domiciliary Care Agency is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does One Step South Domiciliary Care Agency provide dementia care?
Yes. One Step South Domiciliary Care Agency supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about One Step South Domiciliary Care Agency
Can they support someone living with dementia at home?
Yes. Yes. One Step South Domiciliary Care Agency is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. One Step South Domiciliary Care Agency covers roughly 10 miles from Folkestone.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
One Step South Domiciliary Care Agency has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from One Step South Domiciliary Care Agency. Actual fees depend on the room, the level of care and how it is funded.
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