Expertise Homecare (South East Coast)
Expertise Homecare (South East Coast) is a home care agency in Folkestone, Kent (CT20 1JU). It holds a CQC rating of Requires Improvement.
About Expertise Homecare (South East Coast)
We at Expertise Homecare (South East Coast) are proud to provide compassionate home care across Folkestone and the wider Kent community, supporting people to live safely and comfortably in the place they know best: their own home. Rooted in the CT postcode area and serving families throughout the South East coast, our team travels to those who need us, bringing personalised support directly to the doorstep. Because care takes place in familiar surroundings, every visit is shaped around the rhythms of each person's household, whether that is a quiet flat in the town centre, a family home near the seafront, or a property in one of the surrounding villages. Remaining at home often means keeping cherished routines, treasured belongings, and connections to neighbours and loved ones, and our role is to make that possible with warmth and dignity. Our specialisms reflect the breadth of need within the community we serve. We support older people who may benefit from a helping hand with daily living, as well as adults living with dementia, where consistency, patience, and gentle familiarity make all the difference. We also care for younger adults and those with physical disabilities, tailoring support so independence is nurtured rather than replaced. For individuals with visual or hearing impairments, we adapt our communication and approach to ensure every interaction feels clear, respectful, and reassuring. Beyond physical care, we recognise that wellbeing is deeply connected to mental health. Our team is experienced in supporting people living with mental health conditions, eating disorders, and those affected by alcohol or drug misuse. This means we approach every person without judgement, offering steady, informed support that focuses on recovery, stability, and quality of life. Families can take comfort in knowing that whatever the circumstances, we aim to meet each individual with understanding and genuine care. In practice, this looks like carers who arrive on time, listen carefully, and take the time to truly know the person they are supporting. It looks like clear communication with relatives, thoughtful attention to changing needs, and a commitment to preserving choice at every step. For families juggling work, distance, or their own caring responsibilities, having a trusted team in place can offer profound peace of mind. Our most recent CQC inspection, carried out in November 2021, resulted in an overall rating of Requires Improvement. We want to be open about this. Inspectors rated us Good in three of the five key areas, recognising that our care is Effective, Caring, and Responsive, qualities that speak directly to the daily experience of the people we support. The areas identified for improvement related to Safe and Well led, and we take this feedback seriously. It has provided a clear framework for strengthening our practices, refining our processes, and ensuring that the excellent care our team delivers is matched by robust systems behind the scenes. We view regulation as a partnership that helps us grow, and we remain committed to continuous improvement. If you are exploring home care options for a loved one in Folkestone or the surrounding Kent area, we warmly invite you to get in touch. Choosing care is a deeply personal decision, and we would be honoured to talk through your family's situation, answer your questions, and explore how we might help. Whatever the next chapter looks like, we are here to walk alongside you with kindness, professionalism, and genuine respect.
Care provided at Expertise Homecare (South East Coast)
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 26 November 2021
Read the full inspection report on the CQC website.
Common questions about Expertise Homecare (South East Coast)
Where is Expertise Homecare (South East Coast) located?
Expertise Homecare (South East Coast) is a home care agency based in Folkestone, Kent (CT20 1JU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Expertise Homecare (South East Coast) provide?
Expertise Homecare (South East Coast) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Expertise Homecare (South East Coast)'s CQC rating?
Expertise Homecare (South East Coast) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 26 November 2021. You can read the full CQC report from the link on this page.
Does Expertise Homecare (South East Coast) provide dementia care?
Yes. Expertise Homecare (South East Coast) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Expertise Homecare (South East Coast)
Can they support someone living with dementia at home?
Yes. Yes. Expertise Homecare (South East Coast) is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Expertise Homecare (South East Coast) covers roughly 10 miles from Folkestone.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Expertise Homecare (South East Coast) has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Expertise Homecare (South East Coast). Actual fees depend on the room, the level of care and how it is funded.
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