PCAS
PCAS is a home care agency in Faversham, Kent (ME13 8GD). It holds a CQC rating of Inadequate.
About PCAS
We at PCAS Kent are a home care agency based in Faversham, providing personalised support to individuals across the surrounding Kent communities. Our team delivers care directly in the place people know best, their own homes, helping older people and adults of all ages to live with dignity, comfort and independence. Operating from the heart of Faversham within the ME postcode area, we are well placed to reach those living throughout the town and the wider local area. Being a home care agency means our environment is, quite simply, your environment. We come to you, fitting our visits and support around the rhythms of your household, your routines and the familiar surroundings that bring you reassurance. The breadth of our specialisms reflects the diverse needs of the people we support. We provide older person care and dementia care, offering patient and considered assistance to those navigating memory loss and the challenges that can come with later life. For families, this can mean knowing that a loved one is supported with kindness during moments of confusion, helped with daily routines, and encouraged to remain connected to the things that matter most to them. We also support adults living with learning disabilities and autism, as well as younger adults who benefit from tailored care that respects their independence and personal goals. Our mental health support is delivered with compassion and understanding, recognising that good care extends well beyond the practical. For people living with physical disability or with visual and hearing impairment, we adapt our approach so that communication, mobility support and daily assistance feel natural and empowering rather than intrusive. We additionally offer support to those affected by alcohol or drug misuse, working sensitively to help individuals move forward in their own time. In practice, this means a family member can rely on us to help with personal care, medication prompts, meal preparation, companionship and the many small but meaningful tasks that make daily life manageable. It also means that as needs change over time, the support can adapt with them. We want to be transparent about our most recent Care Quality Commission inspection, carried out on 29 July 2025, which awarded an overall rating of Inadequate. Within the individual domains, Safe and Well led were rated Inadequate, whilst Effective, Caring and Responsive were rated Requires Improvement. We understand that reading this may raise concerns for families considering care, and we believe honesty is the right starting point. A rating of this kind signals that improvements are needed, and it is something we take with the utmost seriousness. The CQC framework exists to protect those receiving care, and feedback from inspection is an important part of strengthening the quality and safety of the support we provide. If you are a family member exploring care options in Faversham or the wider Kent area, we warmly invite you to get in touch to discuss your circumstances and ask any questions you may have. Choosing care is a deeply personal decision, and we are here to listen, to share information openly, and to help you feel informed about what comes next for you or your loved one.
Care provided at PCAS
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 30 July 2025
Read the full inspection report on the CQC website.
Common questions about PCAS
Where is PCAS located?
PCAS is a home care agency based in Faversham, Kent (ME13 8GD), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does PCAS provide?
PCAS is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is PCAS's CQC rating?
PCAS is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Inadequate following its last inspection on 30 July 2025. You can read the full CQC report from the link on this page.
Does PCAS provide dementia care?
Yes. PCAS supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about PCAS
Can they support someone living with dementia at home?
Yes. Yes. PCAS Kent Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. PCAS Kent Ltd covers roughly 10 miles from Faversham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
PCAS Kent Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from PCAS Kent Ltd. Actual fees depend on the room, the level of care and how it is funded.
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