Cera-
Cera- is a home care agency in Faversham, Kent (ME13 8GD). It holds a CQC rating of Good.
About Cera-
Cera in Kent provides care and support to people in their own homes in Faversham and across the surrounding area. We work with older people and younger adults, with people living with dementia, with people who have learning disabilities and autism, with people managing mental health conditions and with people who have physical disabilities or a visual or hearing impairment. Supporting that range of people means there is no single way of doing this work. An older person who wants a little help in the morning and otherwise wants to be left in peace needs something quite different from a younger adult working towards greater independence. So each arrangement begins with what the person is trying to achieve rather than with a list of tasks, and the plan is made with them rather than for them. Our carers help with personal care, medication, meals, household tasks and getting out into the community. We adapt how we communicate to suit the individual and aim for consistency of carers. Our most recent overall rating from the Care Quality Commission is good.
Care provided at Cera-
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 24 November 2020
Read the full inspection report on the CQC website.
How Cera- Kent compares in Swale
Measured against the 39 home care agencies registered in Swale.
- CQC rating
- Good. 19 of the 39 agencies (49%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 24 November 2020. 16 of the 39 agencies have published a newer inspection report since.
- Registered
- October 2017. 26 of the 39 agencies registered more recently.
- Provider
- 18 services. Cera Care Operations Limited runs 18 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Swale.
The local picture: Swale
What the numbers say about home care in Swale, in Kent.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 15,500. Rising to 17,400 by 2035, up 12%
- People aged 85 and over: 3,700. Rising to 5,600 by 2035, up 51%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 24%
- Dementia diagnosis rate: 57%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 1 opened, 3 closed. 37 registered today.
- Choice of agencies: 101 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.4 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Cera- Kent
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 17 October 2017, so 9 years.
- Run by
- Cera Care Operations Limited, which runs 18 adult social care services in England. 10 of the 11 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Cera-
Where is Cera- located?
Cera- is a home care agency based in Faversham, Kent (ME13 8GD), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Cera- provide?
Cera- is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Cera-'s CQC rating?
Cera- is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 November 2020. You can read the full CQC report from the link on this page.
Does Cera- provide dementia care?
Yes. Cera- supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Cera-
Can they support someone living with dementia at home?
Yes. Yes. Cera- Kent is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Cera- Kent covers roughly 10 miles from Faversham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Cera- Kent has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Cera- Kent. Actual fees depend on the room, the level of care and how it is funded.
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