Figtree Care Services
Figtree Care Services is a home care agency in Dartford, Kent (DA1 5FS). It holds a CQC rating of Requires Improvement.
About Figtree Care Services
We at Figtree Care welcome you to our home care agency based in Dartford, Kent, where we provide compassionate, personalised support to people in the comfort of their own homes across the local community. Operating from our base in the DA postcode area of Dartford, we are well placed to reach individuals and families throughout the surrounding neighbourhoods of Kent. Because our care is delivered in your own home, the environment that matters most is yours: the familiar surroundings, treasured belongings, and daily routines that bring comfort and a genuine sense of belonging. Our role is to step gently into that space, supporting independence whilst respecting the rhythms of everyday life that make a house feel like home. The breadth of support we offer reflects the diverse needs of the people we are privileged to care for. We provide thoughtful care for older people who wish to remain in their own homes, whether that means a little help with daily tasks or more comprehensive support as needs evolve. Our team is also experienced in supporting adults living with learning disabilities and autism, working alongside each person to build confidence, encourage choice, and enable a fulfilling everyday life on their own terms. For those navigating mental health challenges, we offer steady, understanding support that prioritises dignity, routine, and emotional wellbeing. We extend our care to younger adults and to people living with physical disabilities, focusing on practical assistance that promotes independence, mobility, and participation in the activities and relationships that matter most. We also support individuals affected by alcohol or drug misuse, offering nonjudgemental, person centred care that meets people where they are and walks alongside them as they work towards stability and recovery. In practice, this means tailored care plans, consistent carers wherever possible, and ongoing conversations with families so that everyone feels informed and involved. We recognise that choosing a home care provider is a significant decision, and we believe families deserve transparency. Our most recent CQC inspection resulted in an overall rating of Requires Improvement, with our Caring domain rated as Good, reflecting the warmth and compassion our team brings to every visit. The domains of Safe, Effective, Responsive, and Well led were each rated as Requires Improvement, and we take that feedback seriously as a roadmap for continued growth. We are committed to listening, learning, and strengthening our practice so that every aspect of the care we deliver matches the kindness our team is already known for. If you are exploring home care options in Dartford or the wider Kent area for yourself or a loved one, we would be glad to hear from you. Please get in touch to talk through your situation, ask any questions you may have, and discover whether Figtree Care could be the right fit for your family. We are here to listen, to reassure, and to help you take the next step with confidence.
Care provided at Figtree Care Services
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 18 January 2020
Read the full inspection report on the CQC website.
How Figtree Care Services Ltd compares in Dartford
Measured against the 68 home care agencies registered in Dartford.
- CQC rating
- Requires improvement. 21 of the 68 agencies (31%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 18 January 2020. 17 of the 68 agencies have published a newer inspection report since.
- Registered
- April 2015. One of the longer established agencies. 60 of the 68 registered more recently.
- Provider
- One service. Figtree Care Services Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Dartford.
The local picture: Dartford
What the numbers say about home care in Dartford, in Kent.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 8,500. Rising to 9,600 by 2035, up 13%
- People aged 85 and over: 2,400. Rising to 3,300 by 2035, up 37%
- Living with dementia, aged 65 and over (estimate): 1,100. Rising to 1,400 by 2035, up 21%
- Dementia diagnosis rate: 78%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 1 opened, 0 closed. 67 registered today.
- Choice of agencies: 651 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.4 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Figtree Care Services Ltd
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 8 April 2015, so 11 years.
- Run by
- Figtree Care Services Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Figtree Care Services
Where is Figtree Care Services located?
Figtree Care Services is a home care agency based in Dartford, Kent (DA1 5FS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Figtree Care Services provide?
Figtree Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care, Substance misuse support. The full list of services is shown on this page.
What is Figtree Care Services's CQC rating?
Figtree Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 18 January 2020. You can read the full CQC report from the link on this page.
Questions families ask about Figtree Care Services
Can they support someone living with dementia at home?
No. Figtree Care Services Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Figtree Care Services Ltd covers roughly 10 miles from Dartford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Figtree Care Services Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Figtree Care Services Ltd. Actual fees depend on the room, the level of care and how it is funded.
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