City Support
City Support is a home care agency in Dartford, Kent (DA1 5DQ).
About City Support
We at City Support are proud to offer compassionate home care across Dartford and the surrounding communities of Kent, bringing professional support directly into the place people cherish most: their own home. As a dedicated home care agency serving the DA postcode area, we understand that remaining in familiar surroundings can make all the difference to a person's wellbeing, confidence, and quality of life. Our team travels throughout Dartford and the wider South East region, meeting each person where they are, quite literally at their front door. Whether that home is a long loved family house, a bungalow, a flat, or sheltered accommodation, we adapt our approach to fit seamlessly into the routines, preferences, and rhythms that make each household unique. There is no unfamiliar environment to adjust to, no move to navigate, simply thoughtful support woven gently into daily life. The breadth of care we provide reflects the diverse needs of the community we serve. For older people, we offer companionable, respectful assistance that helps preserve independence whilst easing the everyday tasks that may have become more challenging. Our dementia care is delivered with patience and understanding, recognising that familiar surroundings can be a powerful comfort for those living with memory difficulties, and that consistency, gentle routine, and a friendly face can bring genuine reassurance to both the individual and their loved ones. We also support adults living with learning disabilities and autism, championing choice, dignity, and personal goals, and working alongside families to create care that feels empowering rather than restrictive. For people managing mental health conditions, our approach is centred on stability, trust, and emotional wellbeing, offering a steady presence that helps individuals feel safe and understood in their own space. Those living with physical disabilities benefit from practical, respectful assistance tailored to mobility, comfort, and daily living, whilst individuals with visual or hearing impairments receive care shaped around clear communication and sensitive support. We also extend our care to younger adults, recognising that meaningful support is not defined by age but by the individual circumstances and aspirations of each person we work with. For families, this breadth means one trusted point of contact that can adapt as needs evolve. A parent's requirements today may differ from those of next year, and having a care team that already knows the person, their preferences, and their home can provide enormous peace of mind during moments of change. As a newer registered provider, City Support is currently listed as Not Yet Rated by the Care Quality Commission. This simply reflects that a first full inspection is still to take place, and we welcome the transparency and accountability that the CQC framework brings. In the meantime, we hold ourselves to the highest standards of person centred care, safeguarding, and professionalism, and we are always happy to discuss our policies, training, and approach openly with prospective families. Choosing home care is a deeply personal decision, and we know the questions can feel endless. If you are exploring options for yourself or a loved one in Dartford or the surrounding Kent area, we warmly invite you to get in touch. A conversation costs nothing, and it may be the first reassuring step towards support that truly feels like it belongs at home.
Care provided at City Support
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about City Support
Where is City Support located?
City Support is a home care agency based in Dartford, Kent (DA1 5DQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does City Support provide?
City Support is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does City Support provide dementia care?
Yes. City Support supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about City Support
Can they support someone living with dementia at home?
Yes. Yes. City Support Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. City Support Limited covers roughly 10 miles from Dartford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
City Support Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from City Support Limited. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Dartford
Browse all home care in Dartford.