Sunnybanks Home Care Service
Sunnybanks Home Care Service is a home care agency in Cowden, Kent (TN8 7JU). It holds a CQC rating of Requires Improvement.
About Sunnybanks Home Care Service
Sunnybanks Home Care provides care and support in people's own homes in Cowden and the surrounding part of Kent. We visit older people, adults with learning disabilities, autistic adults, people with physical disabilities and people living with sight or hearing loss. We would rather be straight with you from the start. At our most recent inspection the Care Quality Commission rated us as requires improvement. We are not going to write around that. The findings were taken seriously, there is an improvement plan we are working through, and if you are considering us you should ask directly what has changed and what is still outstanding. You will get a plain answer. What we are trying to do has not changed. The work covers personal care, medication, meals, moving safely about the house, laundry, shopping and appointments, and for some of the people we support it looks quite different, with somebody alongside them at a group, at college or on a journey they would not manage alone. Working in a rural part of Kent means distances are real, so we plan rounds geographically and keep them stable, which also means people see the same few faces rather than whoever the rota threw up. Genuine improvement comes from listening to the households we visit and then acting rather than recording. That is where our attention is.
Care provided at Sunnybanks Home Care Service
- Older person care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 5 July 2019
Read the full inspection report on the CQC website.
How Sunnybanks Home Care Service compares in Sevenoaks
Measured against the 21 home care agencies registered in Sevenoaks.
- CQC rating
- Requires improvement. 5 of the 21 agencies (24%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 5 July 2019. 8 of the 21 agencies have published a newer inspection report since.
- Registered
- December 2010. One of the longer established agencies. 20 of the 21 registered more recently.
- Provider
- One service. Angela Czarnecka-Poulter runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Sevenoaks.
The local picture: Sevenoaks
What the numbers say about home care in Sevenoaks, in Kent.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 15,100. Rising to 17,000 by 2035, up 12%
- People aged 85 and over: 4,400. Rising to 6,500 by 2035, up 48%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 22%
- Dementia diagnosis rate: 65%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 2 opened, 0 closed. 19 registered today.
- Choice of agencies: 159 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Sunnybanks Home Care Service
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 10 December 2010, so 15 years.
- Run by
- Angela Czarnecka-Poulter, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Sunnybanks Home Care Service
Where is Sunnybanks Home Care Service located?
Sunnybanks Home Care Service is a home care agency based in Cowden, Kent (TN8 7JU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Sunnybanks Home Care Service provide?
Sunnybanks Home Care Service is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Sunnybanks Home Care Service's CQC rating?
Sunnybanks Home Care Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 5 July 2019. You can read the full CQC report from the link on this page.
Questions families ask about Sunnybanks Home Care Service
Can they support someone living with dementia at home?
No. Sunnybanks Home Care Service does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Sunnybanks Home Care Service covers roughly 10 miles from Cowden.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Sunnybanks Home Care Service has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Sunnybanks Home Care Service. Actual fees depend on the room, the level of care and how it is funded.
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