Here-To-Serve HTS Care
Here-To-Serve HTS Care is a home care agency in Chatham, Kent (ME5 9JG).
About Here-To-Serve HTS Care
We at Here To Serve HTS Care are proud to offer compassionate home care across Chatham and the wider Kent community, supporting individuals to live safely and comfortably in the place they know best, their own home. Based in the ME postcode area, our team is ideally positioned to reach families throughout Chatham and the surrounding Medway towns. Home care is, by its very nature, deeply personal, and we believe the environment that matters most is the one our clients have already built for themselves. Whether that means familiar photographs on the mantelpiece, a favourite armchair by the window, or a garden lovingly tended over many years, we work within these treasured surroundings to bring practical support, companionship, and dignity directly to the doorstep. Our care is thoughtfully tailored to a broad range of needs. We specialise in older person care, providing gentle assistance with the daily routines that can become more challenging over time, from personal care and medication reminders to meal preparation and mobility support. For those living with dementia, we offer patient, understanding care that focuses on maintaining routine, preserving identity, and creating moments of connection. Our carers are experienced in recognising the small changes that matter and in adapting their approach to suit each individual's day, mood, and memory. We also support adults living with physical disabilities, offering practical help that promotes independence rather than replacing it. This might involve assistance with transfers, help around the home, or accompanying clients to appointments and social activities. For younger adults who need care, we understand that priorities can look very different, and we work closely with each person to build a support plan that respects their goals, lifestyle, and aspirations. In practice, this means families across Chatham can expect a service shaped around the individual rather than a fixed template. Whether a loved one needs a short daily visit, longer periods of companionship, or more comprehensive support throughout the week, we take the time to understand the full picture before agreeing on any care plan. We speak with the person receiving care, listen carefully to family members, and stay in close contact so that adjustments can be made whenever circumstances change. As a newer entry on the Care Quality Commission register, Here To Serve HTS Care has not yet received a formal CQC rating. Whilst an inspection outcome offers helpful reassurance, we welcome the opportunity to demonstrate the quality of our care directly to the families who choose us. We are fully committed to meeting and exceeding the standards set by the regulator, and we are always happy to discuss our policies, training, and safeguarding practices with anyone considering our support. Families are encouraged to ask questions, request information, and take the time they need to feel confident in their decision. Choosing home care for a relative is rarely a straightforward decision, and we know how much thought goes into finding the right team. If you are exploring options for a parent, partner, or loved one in Chatham or the surrounding Kent area, we would be delighted to hear from you. A friendly conversation costs nothing and can often bring welcome clarity at a difficult time. Please do get in touch to learn more about how we can help your family feel supported, reassured, and truly cared for at home.
Care provided at Here-To-Serve HTS Care
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Here-To-Serve HTS Care
Where is Here-To-Serve HTS Care located?
Here-To-Serve HTS Care is a home care agency based in Chatham, Kent (ME5 9JG), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Here-To-Serve HTS Care provide?
Here-To-Serve HTS Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.
Does Here-To-Serve HTS Care provide dementia care?
Yes. Here-To-Serve HTS Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Here-To-Serve HTS Care
Can they support someone living with dementia at home?
Yes. Yes. Here-To-Serve HTS Care Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Here-To-Serve HTS Care Ltd covers roughly 10 miles from Chatham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Here-To-Serve HTS Care Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Here-To-Serve HTS Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
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