Home Care
Home Care is a home care agency in Canterbury, Kent (CT1 3HS). It holds a CQC rating of Good.
About Home Care
Kent Home Care supports people in their own homes in Canterbury and across the surrounding parts of Kent. Our work is quiet and practical, and it happens where most people would rather be looked after, which is at home. We visit older people who need help with washing, dressing, medication, meals and the ordinary running of a household, and we support people living with dementia, where the same carer arriving at the same time settles a day more reliably than anything else we could offer. We also work with adults who have physical disabilities, people with a visual or hearing impairment, younger adults and people managing mental ill health, adapting how we communicate and how we work to suit the person in front of us. Every arrangement starts with an unhurried conversation at home, with family involved if that is what somebody wants. We ask what a person still wants to do for themselves, where help would genuinely be welcome and what we should leave alone. What we agree is written down clearly and reviewed properly when circumstances change. Continuity of carer is something we work hard to protect, because letting somebody into your home takes trust and a rota of unfamiliar faces wears that away quickly. The Care Quality Commission rated us good at our most recent inspection, and we treat that as the level we are expected to hold. If you are considering care at home in Kent, please get in touch.
Care provided at Home Care
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 22 August 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Kent Home Care Limited. Report published 22 August 2019.
Safe
People and relatives told inspectors they felt safe with care staff. Staff showed a good awareness of each person's safety and how to reduce known risks.
Effective
Staff had the skills and knowledge to meet people's needs. They understood their roles and felt confident and well supported. Staff worked with other health and social care providers when needed.
Caring
Staff knew people, their needs and their preferences. Inspectors found staff used this to build a good relationship with the people they visited.
Responsive
People received care based on their individual needs and preferences. Care plans were reviewed regularly and when people's needs changed. People knew how to complain and that the provider would listen and respond.
Well-led
People and relatives told inspectors the registered manager and staff were approachable, organised and acted on feedback. Quality checks included audits, spot checks on staff practice and checks on people's satisfaction by surveys, phone calls or visits. The registered manager saw complaints as useful feedback and was looking for ways to improve the service.
What people told the inspectors
People and relatives told inspectors they felt safe with care staff. They said they were involved in assessments of their care needs and could share their views comfortably with staff or the office.
Since the last inspection
Rated Good in August 2019, the same overall rating as before (Good).
Safe is still Good; Effective is still Good; Caring is still Good; Responsive is still Good; Well-led is still Good.
- 22 August 2019: Routine inspection, rated Good. This inspection gave the current rating.
- 14 December 2016: Routine inspection, rated Good
- 2 November 2015: Routine inspection, rated Requires improvement
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Kent Home Care Limited compares in Canterbury
Measured against the 42 home care agencies registered in Canterbury.
- CQC rating
- Good. 19 of the 42 agencies (45%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 22 August 2019. 15 of the 42 agencies have published a newer inspection report since.
- Registered
- August 2014. One of the longer established agencies. 33 of the 42 registered more recently.
- Provider
- One service. Kent Home Care Limited runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Canterbury.
The local picture: Canterbury
What the numbers say about home care in Canterbury, in Kent.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 19,800. Rising to 23,300 by 2035, up 17%
- People aged 85 and over: 5,300. Rising to 8,200 by 2035, up 54%
- Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,300 by 2035, up 28%
- Dementia diagnosis rate: 73%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 2 opened, 0 closed. 39 registered today.
- Choice of agencies: 48 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Kent Home Care Limited
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 16 August 2014, so 12 years.
- Run by
- Kent Home Care Limited, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Home Care
Where is Home Care located?
Home Care is a home care agency based in Canterbury, Kent (CT1 3HS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Home Care provide?
Home Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Home Care's CQC rating?
Home Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 August 2019. You can read the full CQC report from the link on this page.
Does Home Care provide dementia care?
Yes. Home Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Home Care
Can they support someone living with dementia at home?
Yes. Yes. Kent Home Care Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Kent Home Care Limited covers roughly 10 miles from Canterbury.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Kent Home Care Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Kent Home Care Limited. Actual fees depend on the room, the level of care and how it is funded.
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