Personnel and Solutions
Personnel and Solutions is a home care agency in Ashford, Kent (TN23 7TS). It holds a CQC rating of Good.
About Personnel and Solutions
We provide care in people's own homes in Ashford and across Kent. Our purpose is to support people to live where they want to live, with help that arrives when it is supposed to and is given by carers they know. The people we support are varied. We visit older people needing help with washing, dressing, meals and medication, and people living with dementia, where familiar carers and steady routines count for a great deal. We support adults who have a learning disability, autistic adults, people living with mental health conditions, people with a physical disability and people whose sight or hearing is impaired. We also support people living with eating disorders, where mealtimes need patience, consistency and an approach agreed carefully with the person and their clinical team. That range means we brief our carers thoroughly. Turning up prepared, knowing how a particular person wants things done, is the difference between support that helps and support that intrudes. We start with a home visit and an honest conversation, then write a plan in plain language and review it as circumstances change. Our most recent overall rating from the Care Quality Commission is good. If you are considering support at home in the Ashford area, please get in touch.
Care provided at Personnel and Solutions
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Covers approximately 10 miles
- Last CQC inspection: 1 December 2021
Read the full inspection report on the CQC website.
How Ashford Personnel and Solutions Limited compares in Ashford
Measured against the 39 home care agencies registered in Ashford.
- CQC rating
- Good. 17 of the 39 agencies (44%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 1 December 2021. 12 of the 39 agencies have published a newer inspection report since.
- Registered
- August 2018. 23 of the 39 agencies registered more recently.
- Provider
- One service. Ashford Personnel and Solutions Limited runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Ashford.
The local picture: Ashford
What the numbers say about home care in Ashford, in Kent.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 15,000. Rising to 17,600 by 2035, up 18%
- People aged 85 and over: 3,700. Rising to 6,000 by 2035, up 61%
- Living with dementia, aged 65 and over (estimate): 1,900. Rising to 2,500 by 2035, up 30%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 3 opened, 1 closed. 36 registered today.
- Choice of agencies: 40 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Ashford Personnel and Solutions Limited
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 29 August 2018, so 8 years.
- Run by
- Ashford Personnel and Solutions Limited, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Personnel and Solutions
Where is Personnel and Solutions located?
Personnel and Solutions is a home care agency based in Ashford, Kent (TN23 7TS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Personnel and Solutions provide?
Personnel and Solutions is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Personnel and Solutions's CQC rating?
Personnel and Solutions is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 December 2021. You can read the full CQC report from the link on this page.
Does Personnel and Solutions provide dementia care?
Yes. Personnel and Solutions supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Personnel and Solutions
Can they support someone living with dementia at home?
Yes. Yes. Ashford Personnel and Solutions Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Ashford Personnel and Solutions Limited covers roughly 10 miles from Ashford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Ashford Personnel and Solutions Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Ashford Personnel and Solutions Limited. Actual fees depend on the room, the level of care and how it is funded.
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