The Inclusion Project

The Inclusion Project is a home care agency in Welwyn Garden City, Hertfordshire (AL7 1TW). It holds a CQC rating of Outstanding.
About The Inclusion Project
The Inclusion Project provides support at home and in the community for people in Welwyn Garden City and across Hertfordshire. We work with adults who have a learning disability or autism, people with a physical disability and people with sight or hearing loss, including older people and younger adults. Our purpose is in our name. Too many of the people we support have found that services keep them safe while quietly keeping them apart from everything else, and we think that is a failure rather than a result. So our work is about ordinary participation. Getting to a job or a course. Being part of a club or a congregation or a team. Shopping, cooking, managing money and appointments. Seeing friends without it having to be arranged by somebody else. We pay close attention to how people communicate, which is not always through words, and we take the time needed to get it right rather than assuming. Plans are written with the person, reviewed honestly and changed when they stop fitting. Our most recent overall rating from the Care Quality Commission is outstanding. That judgement came largely from what the people we support and their families told the inspectors, which is the opinion that counts. We do not treat it as finished business, because standards slip quietly wherever nobody keeps looking. If you would like to talk about support for yourself or someone in your family, we are happy to meet and explain how we work.
Care provided at The Inclusion Project
- Older person care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 19 March 2019
Read the full inspection report on the CQC website.
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Common questions about The Inclusion Project
Where is The Inclusion Project located?
The Inclusion Project is a home care agency based in Welwyn Garden City, Hertfordshire (AL7 1TW), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does The Inclusion Project provide?
The Inclusion Project is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is The Inclusion Project's CQC rating?
The Inclusion Project is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 19 March 2019. You can read the full CQC report from the link on this page.
Questions families ask about The Inclusion Project
Can they support someone living with dementia at home?
No. The Inclusion Project does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. The Inclusion Project covers roughly 10 miles from Welwyn Garden City.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
The Inclusion Project has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from The Inclusion Project. Actual fees depend on the room, the level of care and how it is funded.
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