Etrum Healthcare Services
Etrum Healthcare Services is a home care agency in Welwyn Garden City, Hertfordshire (AL7 1HH).
About Etrum Healthcare Services
We provide care at home in Welwyn Garden City and the surrounding area, supporting older people and younger adults, including people living with dementia, adults with learning disabilities, autistic people, people with mental health conditions and people with physical disabilities. Needs that varied cannot be met from a standard package, so we ask before we plan. For an older person, help often centres on personal care, medication, meals and keeping the house manageable. For a younger adult it is more likely to be about independence: running a home, getting to work or college, handling money and keeping appointments. Where somebody is living with dementia, a familiar and unhurried carer does more good than anything written down. We put real effort into continuity, sending the same carers to the same households wherever the rota allows. It spares people from explaining themselves repeatedly and means somebody is likely to notice when a person is unwell, in pain or unusually withdrawn. For autistic people, a predictable arrangement matters in the same way. Our staff are trained for the needs they are asked to meet and have senior colleagues they can reach. We do not yet hold an overall rating from the Care Quality Commission and are glad to discuss that openly. If you are looking into care at home, please get in touch for an honest conversation about what we can take on.
Care provided at Etrum Healthcare Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
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Common questions about Etrum Healthcare Services
Where is Etrum Healthcare Services located?
Etrum Healthcare Services is a home care agency based in Welwyn Garden City, Hertfordshire (AL7 1HH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Etrum Healthcare Services provide?
Etrum Healthcare Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
Does Etrum Healthcare Services provide dementia care?
Yes. Etrum Healthcare Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Etrum Healthcare Services
Can they support someone living with dementia at home?
Yes. Yes. Etrum Healthcare Services Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Etrum Healthcare Services Ltd covers roughly 10 miles from Welwyn Garden City.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Etrum Healthcare Services Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Etrum Healthcare Services Ltd. Actual fees depend on the room, the level of care and how it is funded.
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