Novus Care
Novus Care is a home care agency in Watford, Hertfordshire (WD18 9RS). It holds a CQC rating of Good.
About Novus Care
We are Novus Care in Watford, and we provide care and support in people's own homes across Hertfordshire. The people we visit include people living with dementia, adults with learning disabilities and autistic people, people living with mental ill health, people with physical disabilities, people living with sight or hearing loss, people living with an eating disorder, and people dealing with problems with alcohol or drugs. Working across that range means no standard package would do, so we do not offer one. Support begins with a conversation about how life actually is now, what has become difficult, what somebody wants to keep doing for themselves, and what would genuinely help. The plan comes from that and gets revised as circumstances move. In much of our work the most valuable thing we provide is steadiness. Turning up when we said we would. Noticing when something has shifted. Not treating a difficult week as a crisis, and not judging anybody for it. For people in recovery, and for those living with an eating disorder or with mental ill health, that reliability often counts for more than any particular task. Support may cover personal care, medication, meals, mobility, shopping, paperwork and getting out into the community. For autistic people, predictability is a need rather than a preference and we plan around it. Our most recent overall rating from the Care Quality Commission is good. Ring us if you would like to talk it through.
Care provided at Novus Care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 1 May 2019
Read the full inspection report on the CQC website.
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Common questions about Novus Care
Where is Novus Care located?
Novus Care is a home care agency based in Watford, Hertfordshire (WD18 9RS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Novus Care provide?
Novus Care is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Eating disorder support. The full list of services is shown on this page.
What is Novus Care's CQC rating?
Novus Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 May 2019. You can read the full CQC report from the link on this page.
Does Novus Care provide dementia care?
Yes. Novus Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Novus Care
Can they support someone living with dementia at home?
Yes. Yes. Novus Care Limited - Watford is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Novus Care Limited - Watford covers roughly 10 miles from Watford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Novus Care Limited - Watford has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Novus Care Limited - Watford. Actual fees depend on the room, the level of care and how it is funded.
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