New Shepherd Care
New Shepherd Care is a home care agency in Watford, Hertfordshire (WD17 2BW). It holds a CQC rating of Good.
About New Shepherd Care
We at New Shepherd Care are proud to offer compassionate home care across Watford and the surrounding Hertfordshire communities, supporting people to live well and safely in the place they know best: their own home. Based in the WD postcode area, our team works throughout Watford and nearby neighbourhoods, bringing personalised support directly to the doorsteps of the people who need us. Because our care is delivered in the familiar surroundings of a person's own home, every visit is shaped around their routines, their preferences, and the environment they have built over a lifetime. Whether that is a family house, a bungalow, or a flat, we adapt to the space and the person within it, respecting independence whilst offering the reassurance of a trusted, professional presence. Our specialisms span a broad range of needs, allowing us to walk alongside individuals and families through many different stages of life. We provide dedicated older person care and general home care for those who need a helping hand with daily living, alongside specialist dementia care that focuses on gentle routines, familiar faces, and communication techniques designed to reduce distress and preserve dignity. For adults living with a learning disability or autism, we take time to understand each person's world and offer support that champions choice, communication, and community involvement. We also support people with physical disabilities and those living with visual or hearing impairment, adapting our approach so that sensory and mobility needs never become a barrier to a full and meaningful day. Younger adults navigating complex needs will find a team ready to support goals around independence, wellbeing, and everyday living. In practice, this means families can expect care that is thoughtful and consistent. A carer may help with personal care in the morning, prepare a favourite meal, prompt medication, offer companionship over a cup of tea, or provide the kind of steady support that allows a loved one to remain safely at home rather than move into a residential setting. For relatives who live at a distance or juggle work and caring responsibilities, this brings enormous peace of mind. New Shepherd Care holds an overall rating of Good from the Care Quality Commission, with Good ratings across every domain the regulator assesses: Safe, Effective, Caring, Responsive, and Well led, following inspection in December 2021. For families weighing up their options, that consistent picture across every measured area offers a meaningful indication that the fundamentals of good care are in place, from safeguarding and staff practice through to leadership and responsiveness to individual needs. If you are exploring home care for someone you love in Watford or the wider Hertfordshire area, we would welcome the opportunity to listen, answer your questions, and talk through how we might help. Reaching out is often the hardest step, and we are here to make it a gentle one.
Care provided at New Shepherd Care
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 4 December 2021
Read the full inspection report on the CQC website.
Common questions about New Shepherd Care
Where is New Shepherd Care located?
New Shepherd Care is a home care agency based in Watford, Hertfordshire (WD17 2BW), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does New Shepherd Care provide?
New Shepherd Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is New Shepherd Care's CQC rating?
New Shepherd Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 December 2021. You can read the full CQC report from the link on this page.
Does New Shepherd Care provide dementia care?
Yes. New Shepherd Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about New Shepherd Care
Can they support someone living with dementia at home?
Yes. Yes. New Shepherd Care Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. New Shepherd Care Limited covers roughly 10 miles from Watford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
New Shepherd Care Limited has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from New Shepherd Care Limited. Actual fees depend on the room, the level of care and how it is funded.
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