Caremark East and Broxbourne
Caremark East and Broxbourne is a home care agency in Ware, Hertfordshire (SG12 9EN). It holds a CQC rating of Outstanding.
About Caremark East and Broxbourne
We at Caremark East Hertfordshire and Broxbourne are proud to provide compassionate home care across Ware and the wider Hertfordshire community, supporting people to live well and safely in the place they know and love best: their own home. Based in the SG postcode area, our team works throughout East Hertfordshire and Broxbourne, bringing personalised support directly to residents across local towns and villages. Choosing home care means there is no need to leave behind familiar surroundings, treasured belongings, or beloved neighbours. Instead, our carers come to you, fitting around the rhythms of daily life and the layout of a home that already feels right. Whether someone lives in a quiet village cottage, a bustling family house, or a town centre flat, we tailor our visits to suit each individual environment and routine. Our care covers a wide spectrum of needs, ensuring that families across the region can find the right support under one trusted name. We specialise in older person care and dementia care, offering gentle, patient companionship and practical help with everyday tasks for those navigating the challenges of later life or memory loss. For adults living with a learning disability or autism, we focus on enabling independence, building confidence, and supporting meaningful daily activities at a pace that feels right for each person. We also support people experiencing mental health challenges, providing consistent, reliable visits that help bring structure and reassurance. Our experience in physical disability care means we can assist with mobility, personal care, and the practical aspects of daily living with dignity and respect. For those with visual or hearing impairments, we adapt our communication and approach to make every interaction clear, calm, and connected. We are also proud to support younger adults whose care needs require a thoughtful, age appropriate approach that respects their independence, ambitions, and lifestyle. In practice, this breadth of expertise means families do not have to piece together support from multiple providers. Whether your loved one needs a short visit each morning, regular companionship throughout the week, or more comprehensive daily support, our carers are trained to respond with skill, warmth, and genuine understanding. We work closely with families, healthcare professionals, and the people we support to build care plans that reflect real preferences and changing needs over time. We are honoured to hold an Outstanding overall rating from the Care Quality Commission, following our most recent inspection in July 2019. The CQC rated us Outstanding in three key domains: Caring, Responsive, and Well led, with Good ratings in both Safe and Effective. This recognition reflects something we hold dear: that exceptional home care is built on truly knowing the people we support, responding swiftly when needs change, and leading our team with integrity and vision. The Outstanding rating in Caring in particular speaks to the heart of what we do, the kindness, patience, and respect our carers bring to every visit. Being rated Outstanding in Responsive means we adapt our support thoughtfully as circumstances evolve, whilst our Well led rating reflects the strong leadership and clear values that guide our team every day. Choosing care for a loved one is one of the most personal decisions a family can make, and we understand the weight of that choice. Questions, worries, and uncertainty are all part of the journey. We are here to listen, to answer honestly, and to walk alongside you as you explore what good care looks like for your family. If you would like to learn more about how we could support someone you love in Ware or across East Hertfordshire and Broxbourne, please do reach out. We would be delighted to start that conversation with you.
Care provided at Caremark East and Broxbourne
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 31 July 2019
Read the full inspection report on the CQC website.
Common questions about Caremark East and Broxbourne
Where is Caremark East and Broxbourne located?
Caremark East and Broxbourne is a home care agency based in Ware, Hertfordshire (SG12 9EN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Caremark East and Broxbourne provide?
Caremark East and Broxbourne is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Caremark East and Broxbourne's CQC rating?
Caremark East and Broxbourne is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 31 July 2019. You can read the full CQC report from the link on this page.
Does Caremark East and Broxbourne provide dementia care?
Yes. Caremark East and Broxbourne supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Caremark East and Broxbourne
Can they support someone living with dementia at home?
Yes. Yes. Caremark East Hertfordshire and Broxbourne is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Caremark East Hertfordshire and Broxbourne covers roughly 10 miles from Ware.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Caremark East Hertfordshire and Broxbourne has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Caremark East Hertfordshire and Broxbourne. Actual fees depend on the room, the level of care and how it is funded.
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