Hilton Community Services
Hilton Community Services is a home care agency in Waltham Cross, Hertfordshire (EN8 8JJ). It holds a CQC rating of Good.
About Hilton Community Services
We are a home care provider based in Waltham Cross, supporting people in their own homes across this part of Hertfordshire and the surrounding area. We work with older people and with adults who have a learning disability or who are autistic. That combination means we run two rather different kinds of support, and we treat them as different rather than pretending one approach fits both. For older people, the work is usually about keeping somebody safely and comfortably at home: help with washing and dressing, support with medication, meals prepared properly, a hand with the house, and the company that often matters as much as any of it. For adults with a learning disability and autistic adults, the work is more about enabling. Where somebody wants to cook for themselves, manage their own money, use public transport or hold down a job or a course, we work at it with them patiently and at their pace, and we do not decide in advance what is beyond anybody. In both cases we take real care over who supports whom and keep those arrangements steady, because this depends on trust more than on procedure. We work closely with families, social workers and health professionals. Our most recent CQC overall rating is good. Please get in touch to discuss support.
Care provided at Hilton Community Services
- Older person care
- Learning disability and autism support
- Covers approximately 10 miles
- Last CQC inspection: 10 April 2019
Read the full inspection report on the CQC website.
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Common questions about Hilton Community Services
Where is Hilton Community Services located?
Hilton Community Services is a home care agency based in Waltham Cross, Hertfordshire (EN8 8JJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Hilton Community Services provide?
Hilton Community Services is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support. The full list of services is shown on this page.
What is Hilton Community Services's CQC rating?
Hilton Community Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 April 2019. You can read the full CQC report from the link on this page.
Questions families ask about Hilton Community Services
Can they support someone living with dementia at home?
No. Hilton Community Services Limited does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Hilton Community Services Limited covers roughly 10 miles from Waltham Cross.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Hilton Community Services Limited has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Hilton Community Services Limited. Actual fees depend on the room, the level of care and how it is funded.
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