Devoted Care Agency
Devoted Care Agency is a home care agency in Waltham Cross, Hertfordshire (EN8 7HP).
About Devoted Care Agency
Devoted Care Agency supports people in their own homes across Waltham Cross and the surrounding part of Hertfordshire. We arrange visits around the way someone already lives rather than asking them to fit around a rota, and we keep the same carers going to the same people wherever we possibly can. Most of our work is with older people who need help with the everyday things that have become harder, washing and dressing, medication, preparing meals, shopping and getting out of the house safely. We also support adults managing mental health conditions, where being reliable and being listened to matter as much as any practical task, and younger adults, whose expectations of support are often very different from what people assume home care involves. We think the quality of home care comes down to fairly ordinary things. Does the carer arrive when they said they would. Do they stay for the full visit. Do they know the person well enough to notice that something is not quite right. Those are the standards we hold ourselves to. We have not yet received an overall rating from the Care Quality Commission, and we would rather say so openly. Until we do, we would ask anyone considering us to test us on the practical points, how quickly we answer the phone, how we handle a change at short notice and how clearly we explain what we can and cannot provide.
Care provided at Devoted Care Agency
- Older person care
- Mental health care
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
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Common questions about Devoted Care Agency
Where is Devoted Care Agency located?
Devoted Care Agency is a home care agency based in Waltham Cross, Hertfordshire (EN8 7HP), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Devoted Care Agency provide?
Devoted Care Agency is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Younger adults care. The full list of services is shown on this page.
Questions families ask about Devoted Care Agency
Can they support someone living with dementia at home?
No. Devoted Care Agency Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Devoted Care Agency Ltd covers roughly 10 miles from Waltham Cross.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Devoted Care Agency Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Devoted Care Agency Ltd. Actual fees depend on the room, the level of care and how it is funded.
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